Every service provider knows how important it is to respond to customer enquiries quickly and specifically. Swiss company Alpha Sign AG specialises in advertising technology, and uses a modern unified communications infrastructure to ensure optimum communication. On the way to a new communications solution, the advertising specialist's Mac environment, of all things, proved to be the biggest challenge.
The parcel service provider GLS relies on XPhone Connect for efficient communication.
Smooth communication and deep SAP integration: The SCHMOLZ + BICKENBACH steel group relies on XPhone Connect for this.
Processing citizen enquiries quickly and efficiently: a task that has the highest priority for the town of Unterschleißheim. One of the main considerations in this is being able to reach a particular individual. And in order to optimise this, the town chose XPhone.
When 1,250 employees are spread across 10 locations, internal communication becomes a challenge. Especially when a growing number of colleagues regularly work from their home office. The district administration of Steinfurt has found a solution for this challenge: modern Unified Communications software. With XPhone Connect, all employees can exchange information easily and flexibly across departments and locations.
Volkswagen Chemnitz GmbH is tightening its working processes with presence management and call logging.
Island solutions are a horror to any infrastructure manager. The Bavarian Business Training Institute has left the island behind: more than 300 locations with hundreds of PBXs have been merged into a single infrastructure. With the help of XPhone Connect, at the same time communication between the locations has been significantly simplified.
Thanks to XPhone, the public utility company of Flensburg can be more effective in creating a greener environment for Flensburg and the surrounding area.
Intensive customer support is the basis for the successful marketing of services. Fleet park manager AMS Fuhrparkmanagement GmbH proves what potential unified communications offers medium-sized companies in this sector. The company has developed its customer services with minimum expense and the right communications solution and tightened its internal coordination processes.
Excel – never again: Thanks to XPhone, all of the staff at Stadt Buchs are able to use a standardised, up-to-date database of contacts. The clear presence management has also made life much easier: communication within the administration is now noticeably easier, and very much more efficient.
The Traunstein District Office actually wanted to be well prepared for the future. Thus, they created the basis for modern workplace concepts with a new communications solution. Then Covid-19 came along and the perceived investment into the future turned out to be the equipment that was needed right now.
Consulting-intensive products such as financial planning and securities require a personal approach to customers. The XPhone solution provides valuable support.
XPhone customer from the start: Zeppelin Baumaschinen GmbH has been enjoying success with XPhone solutions since 1998. What began as CTI for 25 workplaces in the departments of User Service and Customer Information Centre has developed into an installation with in the region of 2000 licences that are used across all the various locations.
Since 3 years, the joint-community Sögel relies on XPhone – and benefits not only from significant time saving, but also from the optimal integration of mobile workers.
Karwendel-Werke Huber rely on XPhone Connect for fast and efficient exchange. With the help of directory service, conference service and SAP integration, internal and external communication was significantly simplified.
Freight forwarder Tirolia Spedition relies on the XPhone Connect softphone. The advantage: significantly reduced costs and maximum flexibility for the employees.
The city of Deggendorf used XPhone Connect to combat the Covid-19 crisis: the communications solution not only enabled the central organisation & coordination of a click-and-collect concept for the city's retail trade, but also brought the majority of employees into their secure home offices.
The Fraunhofer Institute for Factory Operation and Automation IFF in Magdeburg develops and realises technical and organisational solutions for products, production and logistics systems and services. An environment that is so technologically dynamic requires an ICT infrastructure that is stable and yet highly flexible – and the XPhone UC solutions are perfect for this.
The Bavarian State Lottery Administration relies on modern communication: 200 employees use the unified communications solution XPhone.
In order to keep Germany's largest airport running, everything has to run like clockwork. Fraport AG relies on XPhone Connect for smooth communication.
The Federal City of Bonn sent almost 2,000 employees to their home offices during the pandemic. This was made possible by the XPhone Connect communications solution.
Klinikum Landsberg invested in modern Unified Communications software, and accelerated its internal processes for staff and patients.
Die datenschutz nord Gruppe setzt auf XPhone Connect.
The municipal utility company of Eschwege deploys XPhone since 2013: Thanks to the unified communications-solution, the service-quality and the internal cooperation have been optimized.
With XPhone Connect, Aicher Ambulanz Union looks after the health of Oktoberfest visitors.