While logging in into the administration panel or the XPhone Connect Directory Administration the error message "The following error occured while setting up the connection: not connected." appears, The XPhone Connect Client is not able to connect to the XPhone Connect server, and a user login to the XPhone Server did not occur.
How can I configure the sending time when sending faxes via Mail, i.e. from an ERP or CRM system? You can set the sending date if the following information for the sending time is provided in the SMTP headers when sending.
The OpenScape Business shows the alert "CSTA Overall Status: Partially Disabled" in the diagnosis, which causes the PBX node to go offline. To solve this, the parameter "ACSE_IgnoreStatusPartiallyDisabled" has to be set. Make sure you're using the most recent XPhone UC V4 or XPhone Connect 6 version.
You can set specific values in the UM Settings in the XPhone Server web interface in order to achieve the desired behaviour. Navigate to "UM > Voicemail > General > Advanced Settings".
On UHD resolutions with configured scale the contents of the Dashboard are not being scaled. How can this behaviour be remedied?
No Dashboard is shown for unknown callers, because there doesn't exist a contact for the caller in the data sources of the Directory. How can I still show a Dashboard for unknown callers?
Incoming fax message are delivered as a PDF, but the PDF does not have the correct A4 format. How can I force that?
You can't use the One Number function via the XPhone Connect Mobile App. To use the One Number function outbound for the Mobile Integration of the XPhone Mobile App you need to meet the following requirements:
Which settings in the XPhone Server can be changed regarding number signalling, inbound calls and outbound calls?
If an employee from location A calls location B, only the internal extension is displayed in the XPhone Client. Since the phone numbers are included in the address book complete with dialling code and main phone number, name resolution does not work.