XPhone is able to manage any number of PBXs on an XPhone Connect Server. The restriction here is on the Avaya IP Office page. The IP Office TAPI Service Provider can only connect one (!) IP Office. As far as we know, it is not possible to install several "instances" of the TAPI Service Provider of the IP Office on one Windows server. For this reason, only one IP Office can be connected to an XPhone Connect Server by default. However, there is a workaround for this.
The user has activated an AnyDevice with Follow-Me function in his XPhone Connect Client. Although the AnyDevice is correctly called during an incoming call, no journal entry can be found in the XPhone Connect Client after the call.
Exceptions in the Firewall for XPhone Connect (but not XCAPI!) are configured right after the installation of the XPhone Connect Server or XPhone Connect Client. Check, if needed, if the following Ports are blocked by other used Firewalls.
For internal calls, the XPhone Connect Client displays the status "(internal)". How can I deactivate this differentiation?
In the standard configuration, the main call number of the user is transmitted in the CLIP for AnyDevice or softphone calls. How can I configure the phone number to be transferred?
How can I customize the XPhone Connect setup to roll it out later?
The button "new meeting" to create a new dial-in conference isn't visible in the XPhone Outlook Addin. It is however possible to create a conference via the XPhone Connect client.
How can the control characters of the "XPhone Fax" printer be activated while it is installing? From XPhone UC V4.4.x and newer on you can activate via the file setup.ini of the "XPhone UC" setup in the subfolder "Setup32" or "Setup64" manually.
The OpenScape Business shows the alert "CSTA Overall Status: Partially Disabled" in the diagnosis, which causes the PBX node to go offline. To solve this, the parameter "ACSE_IgnoreStatusPartiallyDisabled" has to be set. Make sure you're using the most recent XPhone UC V4 or XPhone Connect version.
While logging in into the administration panel or the XPhone Connect Directory Administration the error message "The following error occured while setting up the connection: not connected." appears, The XPhone Connect Client is not able to connect to the XPhone Connect server, and a user login to the XPhone Server did not occur.