Do address books or databases linked to the XPhone Client or Virtual Directory have to contain phone numbers in canonical format, e.g. +49(89)123456? XPhone or the Virtual Directory accepts all common formats.
Wrong search hits for database connection via Virtual Directory (primary key case sensitive). Wrong search hits are displayed for search hits from any XPhone Connect Directory data source. In the data source, there are primary keys with partially identical contents that differ only in upper and lower case.
The Active Directory (AD) can be connected to the CTI / UM Client as an address book. In the client click on Tools -> Address Books -> New Address Book. Assign a name of your choice.
Ein SIP-Gateway zur Telefonanlage wurde konfiguriert, um Features wie z.B. AnyDevice zu nutzen. Das SIP-Gateway bleibt jedoch nach dem Speichern auf "gelb" und wird nicht "grün". Woran kann das liegen?
After the third connector run, the Active Directory or text connector deletes all users that no longer fall within the filter criteria, for example, users are no longer members of the relevant security group in the Active Directory. What needs to be configured so that the administrator is notified by e-mail before users in the XPhone Server are deleted from the Text or Active Directory connector?
As soon as you move the mouse pointer over the Virtual Directory administration interface, the Virtual Directory interface crashes. An exception error appears that refers to PresentationCore.dll.
In which format do phone numbers have to be created in the Active Directory or in a text file in order to be automatically created in the XPhone Server using the Connector function? The connector first filters special characters such as round brackets, minus signs and slashes. The following formats are generally permitted:
Sie verwenden XPhone Connect Softphone und die Sprachqualität ist schlecht. Was kann ich tun, um die Qualität zu verbessern?
The analysis for the call setup for AnyDevice calls or when using softphones is required. The log files itself showed that the ".pcap" files are only displayed as one kilobyte file size. If these files are opened, no content is displayed.
The XPhone Connect client only searches in the default for dashboards if an identified contact exists. In some cases, it may be necessary to display a dashboard even if no contact data has been found.