Unified Communications as a service
UCaaS solutions for service-providers & network operators
Corporate communication has undergone significant change. This development is driven by new applications, a wide variety of communication channels, an increased use of mobile end devices, and a networked and globalised world. Companies require new tools enabling seamless communication and improved collaboration. Unified Communications & Collaboration (UCC) stands for the integration of communication in existing business processes and the respective company software used.
By including XPhone in your portfolio, you always offer your customers the right solution!
Extend your portfolio
The cross-platform solution for all of your customers with a wide range of services.
TELEPHONY
Softphone
AnyDevice
Mobile
PRESENCE
Team-Panel
Contact data integration
Integration of Applications
Multi-User Chat
CONFERENCE CALLS
screen Sharing
Web Meeting
Hotline management
Analytics
Federation
Appointments
Unified Journal
Voicemail
Auto Attendant
Fax & SMS
The right offer for any customer
What
should your business model look like? Do you wish to sell or lease the XPhone
software or offer it as a service from the cloud?
XPhone offers
you a wide variety of options:
Hosted
For your customers who wish to use communication services entirely from the cloud without having any special infrastructure expertise or an obligation to host them.
Managed
For your customers wishing to use professional communication services but commissioning you as a service-provider to operate the infrastructure.
On Premise
For your customers who need to retain full control of their own communications infrastructure as well as host it themselves
Clear advantages for service-providers
Flexible solution
With XPhone, you can offer your customers entirely individual solutions. The XPhone software can be connected to practically any telco system and integrated in numerous business applications. You can offer your customers a comprehensive UC solution, which even works across locations and PBX systems, or modular extension of existing systems.
Low operating costs
One key criterion when selecting a software-as-a-service platform is represented by low operating costs (TCO). You are on the safe side with XPhone. The simplicity distinguishing XPhone Connect is also the basic principle for administration: via the intuitive, web-based administration interface, the system can be installed in no time and then easily and swiftly configured.
Competitive advantages
Competition
is tough on the ICT market.
A cross-platform UC
solution which you can market independent of the investment cycle for existing
telco or IT infrastructure gives you access to any customer without being
subject to competition and a price war, thereby offering you the necessary
advantages over your competitors.
Market-leading software
The choice of software plays a decisive role when it comes to the success of your business. The XPhone platform means you rely on market-leading standard software which requires no programming and which can be used for any customer. More than 1 million licences sold and thousands of satisfied customers speak a very clear language.
All companies
Whether for a small, medium-sized or large company, XPhone enables you to supply each customer with an individual communication solution based on a standardised UC platform. The software is multilingual which means you can even supply international customers with complex and heterogeneous infrastructures.
Basic licence model
Only the services and number of users are licenced which are actually required. The software can be used as a comprehensive UC system or for individual areas (CTI, fax, voicemail etc.).
Benefits for your customers
Improved communication
XPhone makes it possible to integrate all communication channels in applications and corporate processes, thereby improving communication.
Secure investment
Existing ICT infrastructures can be extended to include additional communication services in order to improve the added value of existing systems.
Low infrastructure complexity
All communication channels run centrally on a single server which can also be managed centrally.
Standardised UC solution
A standardised UC solution which can be used across several locations even if a different PBX system is available at each location
Scalable solutions
Scalable platform which can continue to be used even when subject to strong growth
Fast ROI
XPhone is easy to operate and manage, and can be up and running company-wide in only a short time. More efficient communication saves time and streamlines processes within the company.
Architecture and networking
Cross-platform, scalable and very innovative
XPhone
Unified Communications solutions can be seamlessly integrated in existing IT
landscapes and support all recognised ISDN- and IP-based telephone systems.
Installation and
connection is fast and easy. XPhone links various TC systems or locations to
form a uniform communication solution for the entire company. XPhone solutions
can be virtualised and used in terminal-server as well as in 32- and 64-Bit
environments. Open interfaces permit seamless integration in existing ICT
infrastructures as well as cross-platform application which is independent of
individual manufacturers.
