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Telephony & applications integrated seamlessly
What business applications and apps is XPhone compatible with? Here you will find a list of software and hardware products with which XPhone Connect can be seamlessly integrated. The goal: to merge communication and IT into a powerful and effective combination.
XPhone Connect integrates into your existing infrastructure, acts as a link between your systems such as ERP, CRM or Outlook and seamlessly networks your communication. Your employees can make phone calls, write an email or send a fax directly from SAP, Salesforce or Microsoft Dynamics. You can easily find your contacts via free text search. The data is also available on the go in the Mobile App – and is stored on your server at all times in compliance with data protection regulations.
Your software application isn't listed? If it has a CSV or ODBC export, a connection is always possible!
Combining software applications and XPhone
Where software and UC solution go hand in hand, businesses can save time and money and increase flexibility. For example, XPhone bundles contacts from numerous databases and applications such as SAP, Salesforce or MS Dynamics and makes them centrally available via free text search. Every employee thus always has access to current and maintained data (also mobile in the app) and callers are identified directly. Here you will find an overview of software products with which XPhone Connect can be combined. Our tip: if your software is not on the list, a connection via CSV or ODBC export is still always possible. This gives you the option of free text searches and caller ID here too.
ODBC | CSV (Export) | Others | |
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abas ERP |
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| Act! |
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Act! CRM Cloud |
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CAS genesisWorld |
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Cobra Adress Plus |
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Cross (VW-Konzern) |
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CustomerOne |
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Das Telefonbuch Deutschland | Cloud service | ||
DATEV pro (local) |
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DATEV pro (cloud) |
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Directory ETV Inside der Schweiz | Cloud service | ||
DR. LAUER + KARRENBAUER | Generic connection | ||
Freshsales |
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HubSpot CRM |
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Generic connection | |||
Generic connection | |||
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Infor ERP |
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Microsoft Dynamics 365 (local) |
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Cloud service | |||
Generic connection | |||
Generic connection | |||
Monday CRM |
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MyFactory ERP |
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nimble CRM |
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PipeDrive |
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Sage |
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SAP Business One |
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SAP S4/HANA |
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SmartWe |
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STEPS.ERP + CRM |
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SugarCRM (local) |
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SugarCRM (cloud) |
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TecArt |
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Vario |
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ZoHo |
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not available
XPhone & Microsoft Teams
If a user has two communication clients, it's good if the two know each other. This applies to XPhone Connect and Microsoft Teams as well. XPhone exclusively offers bidirectional presence syncing for this purpose: XPhone recognises the presence status of MS Teams and vice versa. This ensures that no XPhone calls are received while you are in a Teams Meeting. Calls are automatically diverted e.g. to voicemail.
Hardware compatible with XPhone
The name XPhone Connect already says what the UC solution is all about: connecting, networking, seamlessly working together. This also applies to the interaction between XPhone Connect and hardware. It is thus imperative, for example, that XPhone is compatible with commonly used headsets. Because voice output is essential for a communication solution. And the presence management also interacts with headsets and Busylight. We have compiled a list of compatible hardware products for you. Important: the list of headsets is not exhaustive due to the large number of models on the market. The best thing to do is test your device. If you are interested in an older model, send a short email with your request to marketing@c4b.de.
Missing something?
Using a software we haven't listed? No problem. All XPhone solutions come with standard interfaces that can be connected to a range of applications. Just ask your IT partner:
You’re a software vendor and feel your solutions would also profit from expansion with communication modules like computer telephony (CTI)? Then get to know our technology partner programme!