Communication seamlessly integrated

 
 

Whether you are calling a supplier, sending an order confirmation, coordinating with colleagues or doing customer service: communication is a key component of almost every business process.

Conversely, this means: if you optimise your communication, you can also sustainably streamline your processes!

With XPhone you integrate communication deep into your application landscape. Employees can make a call or send an email or fax directly from SAP, Microsoft Dynamics & Co. All contacts can be conveniently browsed via free-text search. 

Incoming callers are not only identified. Via the AppLink Dashboard, all relevant information can be displayed for each contact stored in the applications: whether the invoice address, partner status or payment terms.

Software Integrationen
 
 
 
Groupware
CRM-systems
ERP-systems
UC-systems
Hardware

Microsoft Outlook

With XPhone you expand Outlook to include powerful computer telephony functions and clearly structured presence management. Thanks to the plugin you can schedule conference calls with a single click.

IBM Notes

Telephone, fax & text messaging: thanks to XPhone, all channels are available to you directly under the contact. Your Notes calender automatically controls presence status, voicemail & call forwarding 

Tobit David

Use all CTI and UC functions directly in Tobit David. Incoming calls are signalled by a David contact screen pop-up. The integration is via plug & play.

Novell GroupWise

Make calls directly from your GroupWise contacts - with a single click. Thanks to Unified Messaging you can receive voicemails via email and process faxes directly in the inbox.

 
 
 

Salesforce

With XPhone, all contact data are available to you for every single communication step. Callers are reliably identified based on Salesforce data. 

Microsoft Dynamics CRM

Make calls and send faxes directly from Microsoft Dynamics CRM. CRM entry screens can be opened directly from the caller pop up and caller data transferred. 

 
 
 

SAP

XPhone allows you to link SAP to all communication channels, whether phone, fax or e-mail. SAP screens can be automatically opened and data transferred when a call comes in.

Microsoft Dynamics NAV

XPhone lets you access your Microsoft Dynamics NAV contacts wherever you are. Whether via Smartphone, web, system PBX, intranet or various other LDAP-enabled applications & systems.

Microsoft Dynamics AX

Integrate Microsoft Dynamcis AX deep into your communications: call directly from AX and have key AX data displayed to you immediately a call comes in.

 
 
 

ProAlpha

Build a bridge between your communication processes and your proALPHA ERP solution: make calls directly from proAlpha - and benefit from reliable identification of all callers.

abas ERP

With XPhone you can not only phone and send faxes directly from abas ERP. Callers are identified based on abas data. The callers' records can be opened automatically in the abas screen.

 
 
 

Contact information is the basis of all communication. The crux: the data are usually scattered throughout the company. With XPhone Connect Directory you can connect virtually any data source to your UC solution. Take advantage of a flexible free-text search: across data sources & locations. At the same time, incoming callers are reliably identified.

 
 
 
 
 
XPhone Connect für Skype for Business
XPhone Connect für Cisco Jabber
XPhone Connect für Swyx
XPhone Connect für innovaphone
 

Kuando Busylight

The Kuando Busylight is seamlessly integrated into XPhone Connect and visualises your current presence and availability status.

 

Groupware

Microsoft Outlook

With XPhone you expand Outlook to include powerful computer telephony functions and clearly structured presence management. Thanks to the plugin you can schedule conference calls with a single click.

 
 

IBM Notes

Telephone, fax & text messaging: thanks to XPhone, all channels are available to you directly under the contact. Your Notes calender automatically controls presence status, voicemail & call forwarding 

 
 

Tobit David

Use all CTI and UC functions directly in Tobit David. Incoming calls are signalled by a David contact screen pop-up. The integration is via plug & play.

 
 

Novell GroupWise

Make calls directly from your GroupWise contacts - with a single click. Thanks to Unified Messaging you can receive voicemails via email and process faxes directly in the inbox.

 
 

CRM-systems

Salesforce

With XPhone, all contact data are available to you for every single communication step. Callers are reliably identified based on Salesforce data. 

 
 

Microsoft Dynamics CRM

Make calls and send faxes directly from Microsoft Dynamics CRM. CRM entry screens can be opened directly from the caller pop up and caller data transferred. 

 
 

ERP-systems

SAP

XPhone allows you to link SAP to all communication channels, whether phone, fax or e-mail. SAP screens can be automatically opened and data transferred when a call comes in.

 
 

Microsoft Dynamics NAV

XPhone lets you access your Microsoft Dynamics NAV contacts wherever you are. Whether via Smartphone, web, system PBX, intranet or various other LDAP-enabled applications & systems.

 
 

Microsoft Dynamics AX

Integrate Microsoft Dynamcis AX deep into your communications: call directly from AX and have key AX data displayed to you immediately a call comes in.

 
 

ProAlpha

Build a bridge between your communication processes and your proALPHA ERP solution: make calls directly from proAlpha - and benefit from reliable identification of all callers.

 
 

abas ERP

With XPhone you can not only phone and send faxes directly from abas ERP. Callers are identified based on abas data. The callers' records can be opened automatically in the abas screen.

 
 

UC-systems

Contact information is the basis of all communication. The crux: the data are usually scattered throughout the company. With XPhone Connect Directory you can connect virtually any data source to your UC solution. Take advantage of a flexible free-text search: across data sources & locations. At the same time, incoming callers are reliably identified.

 
 
 
 
XPhone Connect für Skype for Business
XPhone Connect für Cisco Jabber
XPhone Connect für Swyx
XPhone Connect für innovaphone

Hardware

Kuando Busylight

The Kuando Busylight is seamlessly integrated into XPhone Connect and visualises your current presence and availability status.

 
 
 
 

Missing something?

 
 

Using a software we haven't listed?  No problem. All XPhone solutions come with standard interfaces that can be connected to a range of applications.  Just ask your IT partner:

 
 

You’re a software vendor and feel your solutions would also profit from expansion with communication modules like computer telephony (CTI)? Then get to know our technology partner programme!

 
 
 

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