Telephony & applications integrated seamlessly

 
 

What business applications and apps is XPhone compatible with? Here you will find a list of software and hardware products with which XPhone Connect can be seamlessly integrated. The goal: to merge communication and IT into a powerful and effective combination.

XPhone Connect integrates into your existing infrastructure, acts as a link between your systems such as ERP, CRM or Outlook and seamlessly networks your communication. Your employees can make phone calls, write an email or send a fax directly from SAP, Salesforce or Microsoft Dynamics. You can easily find your contacts via free text search. The data is also available on the go in the Mobile App – and is stored on your server at all times in compliance with data protection regulations.

Your software application isn't listed? If it has a CSV or ODBC export, a connection is always possible!

Software Integrationen
 
 
 

Combining software applications and XPhone

Where software and UC solution go hand in hand, businesses can save time and money and increase flexibility. For example, XPhone bundles contacts from numerous databases and applications such as SAP, Salesforce or MS Dynamics and makes them centrally available via free text search. Every employee thus always has access to current and maintained data (also mobile in the app) and callers are identified directly. Here you will find an overview of software products with which XPhone Connect can be combined. Our tip: if your software is not on the list, a connection via CSV or ODBC export is still always possible. This gives you the option of free text searches and caller ID here too.

 
 


ODBC

CSV (Export)

Others

abas ERP

Funktion vorhanden

Funktion vorhanden


Act!

Funktion vorhanden

Funktion vorhanden


Act! CRM Cloud

Funktion nicht vorhanden

Funktion vorhanden


CAS genesisWorld

Funktion vorhanden

Funktion vorhanden


Cobra Adress Plus

Funktion vorhanden

Funktion nicht vorhanden


Cross (VW-Konzern)

Funktion nicht vorhanden

Funktion vorhanden


CustomerOne

Funktion vorhanden

Funktion vorhanden


Das Telefonbuch Deutschland



Cloud service

DATEV pro (local)

Funktion vorhanden

Funktion nicht vorhanden


DATEV pro (cloud)

Funktion vorhanden

Funktion nicht vorhanden


Directory ETV Inside der Schweiz



Cloud service

DR. LAUER + KARRENBAUER



Generic connection

Freshsales

Funktion nicht vorhanden

Funktion vorhanden


HubSpot CRM

Funktion nicht vorhanden

Funktion vorhanden


HCL Notes



Generic connection

IHK-Software EVA KIM



Generic connection

Immoware24

Funktion nicht vorhanden

Funktion vorhanden


Infor ERP

Funktion vorhanden

Funktion nicht vorhanden


Microsoft Dynamics 365 (local)

Funktion vorhanden

Funktion vorhanden


Microsoft Dynamics AX



Cloud service

Microsoft Dynamics NAV



Generic connection

Microsoft Outlook & Office



Generic connection

Monday CRM

Funktion nicht vorhanden

Funktion vorhanden


MyFactory ERP

Funktion nicht vorhanden

Funktion vorhanden


nimble CRM

Funktion nicht vorhanden

Funktion vorhanden


PipeDrive

Funktion nicht vorhanden

Funktion vorhanden


proALPHA

Funktion vorhanden

Funktion nicht vorhanden


Sage

Funktion vorhanden

Funktion vorhanden


Salesforce Lightning

Funktion nicht vorhanden

Funktion vorhanden


SAP Business One

Funktion vorhanden

Funktion vorhanden


SAP R3

Funktion vorhanden

Funktion nicht vorhanden


SAP S4/HANA

Funktion vorhanden

Funktion nicht vorhanden


SmartWe

Funktion nicht vorhanden

Funktion vorhanden


STEPS.ERP + CRM

Funktion vorhanden

Funktion nicht vorhanden


SugarCRM (local)

Funktion vorhanden

Funktion vorhanden


SugarCRM (cloud)

Funktion nicht vorhanden

Funktion vorhanden


TecArt

Funktion nicht vorhanden

Funktion vorhanden


Vario

Funktion vorhanden

Funktion nicht vorhanden


ZoHo

Funktion nicht vorhanden

Funktion vorhanden



Funktion vorhanden  available
Funktion nicht vorhanden  not available

 
 

XPhone & Microsoft Teams

 
 

If a user has two communication clients, it's good if the two know each other. This applies to XPhone Connect and Microsoft Teams as well. XPhone exclusively offers bidirectional presence syncing for this purpose: XPhone recognises the presence status of MS Teams and vice versa. This ensures that no XPhone calls are received while you are in a Teams Meeting. Calls are automatically diverted e.g. to voicemail.

 
 

Hardware compatible with XPhone

The name XPhone Connect already says what the UC solution is all about: connecting, networking, seamlessly working together. This also applies to the interaction between XPhone Connect and hardware. It is thus imperative, for example, that XPhone is compatible with commonly used headsets. Because voice output is essential for a communication solution. And the presence management also interacts with headsets and Busylight. We have compiled a list of compatible hardware products for you. Important: the list of headsets is not exhaustive due to the large number of models on the market. The best thing to do is test your device. If you are interested in an older model, send a short email with your request to marketing@c4b.de.

 
 
 
 

Missing something?

 
 

Using a software we haven't listed? No problem. All XPhone solutions come with standard interfaces that can be connected to a range of applications. Just ask your IT partner:

 

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