XPhone simplifies your communications: facilitating an efficient
exchange throughout your organisation, increasing availability
for customers and streamlining processes.
XPhone simplifies your communications: facilitating an efficient
exchange throughout your organisation, increasing availability
for customers and streamlining processes.
Get an overview of
XPhone Connect in
our live-webcast.
The communication solution for your company
XPhone expands your PBX with state-of-the-art Unified Communications services. And does it exactly the way you need it: you can implement XPhone as a complete solution or use individual modules. Already have a UC solution in place? Then XPhone offers you valuable additional functions such as flexible free-text search across all contact data.
The complete solution
Whether computer telephony, chat, conference call server, screen sharing, presence management or Mobile App: XPhone offers the entire spectrum of modern communication. All functions are available with practically all major PBXs - even if you use different systems at different locations.
The module solution
XPhone is designed to be fully modular. Instead of being a complete solution, you can also use XPhone as a stand-alone fax or TAPI server. Other stand-alone modules are the Auto Attendant, the Directory service and the business intelligence solution Analytics. With XPhone you only ever buy the services you actually need.
The expansion solution
Already using a UC solution such as e.g. Skype for Business or Cisco Jabber? The XPhone Connect Directory allows you to connect virtually any data source to your UC solution. This makes all contacts available to you in a flexible free-text search: company-wide and across locations and applications.
With the Mobile App for iOS, Android & Windows you can communicate on the go just as conveniently as in the office. Set up phone calls via the company (One-Number), adjust your call forwarding or your presence status and access all your contacts - whether from Outlook, ERP or CRM. Through your contact list you have the presence of all colleagues in view - and can seamlessly continue chats you started in the office on the road.
Easier than ever: with the plugin for Outlook and Notes you can
set up conference calls with just a click. You control the conference
comfortably via your Client and can invite additional participants or mute
individual participants if necessary. Thanks to the ActiveSpeaker display you
can always see who is currently speaking. In addition, you can flexibly expand
internal conference calls with a group chat or a screen presentation.
You’re on the road a lot or work regularly from home? With XPhone
Connect you can use all CTI functions with your home landline or hotel phone -
and set up conference calls or forward calls just as easily as in the office.
Simply enter the relevant phone number in the Client - done. The connection is
set up via the company so your office number is always displayed.
With the Team-Panel you have the presence & availability of
entire teams and departments in view. Via a discreet tab positioned at the top
of the screen you can fold out the panel with a simple mouseover. At the same
time, all telephony functions are available here: you can pick up calls from
colleagues via the Team-Panel, connect calls even faster with a double click or
initiate chats, calls or conference calls.
With the Mobile App for iOS, Android & Windows you can communicate on the go just as conveniently as in the office. Set up phone calls via the company (One-Number), adjust your call forwarding or your presence status and access all your contacts - whether from Outlook, ERP or CRM. Through your contact list you have the presence of all colleagues in view - and can seamlessly continue chats you started in the office on the road.
Easier than ever: with the plugin for Outlook and Notes you can
set up conference calls with just a click. You control the conference
comfortably via your Client and can invite additional participants or mute
individual participants if necessary. Thanks to the ActiveSpeaker display you
can always see who is currently speaking. In addition, you can flexibly expand
internal conference calls with a group chat or a screen presentation.
You’re on the road a lot or work regularly from home? With XPhone
Connect you can use all CTI functions with your home landline or hotel phone -
and set up conference calls or forward calls just as easily as in the office.
Simply enter the relevant phone number in the Client - done. The connection is
set up via the company so your office number is always displayed.
With the Team-Panel you have the presence & availability of
entire teams and departments in view. Via a discreet tab positioned at the top
of the screen you can fold out the panel with a simple mouseover. At the same
time, all telephony functions are available here: you can pick up calls from
colleagues via the Team-Panel, connect calls even faster with a double click or
initiate chats, calls or conference calls.
The XPhone effect
Utilise the potential of a modern Unified Communications solution.
MORE TIME
What is the most common complaint in the office? Too little time. The irony: the real time consumers are often the little things. Save time & nerves: with XPhone Connect you never have to search for or type in a phone number again. Making calls, forwarding or setting up conference calls only costs you a click.
HAPPY CUSTOMERS
What do your customers want? Personal support. And a contact who is there for them. What your customers don't want: endless music on hold. With XPhone Connect you optimise your availability - thanks to intelligent call control, Follow-Me function & voicemail that knows when you are available again.
STRONG TEAMWORK
Intensive interaction is vital for successful teamwork. With XPhone Connect you can set up a conference call with a click - and expand it at any time with a group chat or screen sharing. Thanks to presence management and Team Panel, you can see at a glance which colleagues are available for you.
MAXIMUM MOBILITY
In the office today, visiting a customer tomorrow and working from home the day after? No problem. Thanks to AnyDevice you can set up conference calls and forward calls in the home office or a hotel too. With the Mobile App you always have all contacts, presence statuses & chats at your fingertips. And Follow-Me makes sure every call reaches you. Wherever you are.
New communication solution. Proven basis.
Can great effects only be achieved with large investments? On the contrary. With XPhone Connect you can keep your proven infrastructure – and nevertheless profit from the key advantages of a state-of-the-art communications solution.
Whether
Unify, Alcatel-Lucent, Cisco or Mitel: XPhone Connect supports virtually all
major PBX manufacturers. Even if you use different PBXs at different company
locations. So even the most heterogeneous PBX landscapes merge to form a
uniform communication solution.
Go a step further!
Integrate communication – optimise processes
Modern communication does not mean maximising the number of your channels. But rather, that you can interlink your communication with your most important tools in a targeted way. For example with your ERP or CRM system.
Imagine your sales department immediately sees the caller's customer number, last orders and payment terms for each incoming call. And could create a new opportunity with a click.
How? With the XPhone Connect Dashboard.
More simplicity. For your success.
Two ideas drive us:
- Good communication is the basis for the success of a company.
- Good communication must be simple.
Why? Because communication is a core business for virtually any company – regardless of size or industry. Because day in day out, tens of millions of phone calls, emails, chats and conferences decide the fate of major projects and orders. Because every interaction within the company can be the spark for the next great idea.
Our goal:
Our goal is that no barrier disrupts your communication: neither technical, nor geographic, nor time-related. With a software that needs no explanation. That works independently of device, location & infrastructure. And integrates seamlessly into your IT landscape.
Get to know the
difference. And opt for more simplicity.
