Privacy Policy

C4B Com For Business C4B takes the protection of your personal information very seriously and adheres strictly to the rules of the data protection laws. The use of our website is generally possible without the provision of personally identifiable information. Personally identifiable information is collected on our site only to the extent necessary. Information collected will not be sold or shared with third parties. Below is a description of how we ensure this protection and what type of information is collected and for what purpose.

We would like to point out that data transmission on the internet (e.g. when communicating via email) can be subject to security flaws. Absolute protection of data against access by third parties is not possible.

Cookies

The web pages use so-called cookies in several places. They are designed to make our service more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Cookies do not harm your computer and do not contain viruses.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Cookies do not harm your computer and do not contain viruses.

Other cookies remain on your device until you delete them. These cookies allow us to recognise your browser on your next visit.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when the browser is closed. The functionality of this website may be restricted if cookies are deactivated.

Anonymous data collection on this website

C4B Com For Business AG collects information that your browser sends to us and automatically stores it in its server log files. This includes e.g.:

  • Browser type/version
  • The operating system used
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer (IP address)
  • Time of the server request

C4B Com For Business AG can not associate this information with specific persons. This information is not merged with information from other sources. We reserve the right to review this information at a later date if concrete indications of unlawful use should become known to us.

Collection, processing and sharing of personal information

In general, you may visit our website without revealing any personally identifiable information about yourself. Personally identifiable information is only collected if you provide it voluntarily, e.g.:

  • When you create support requests via our ticket system
  • When requesting information, documents or quotations, or placing orders via our web shop
  • When registering and activating software licences
  • When downloading software
  • When registering as a C4B partner
  • When requesting partner portal access
  • When subscribing to the newsletter
  • When participating in live training, webinars or online demos


If you enter any personal or business information (email addresses, telephone and fax numbers, names, addresses), the disclosure of your information is on an expressly voluntary basis. By entering your information you agree to the collection, processing or use of the data entered for the purpose of contacting you, handling your account, advertising or to protect our legitimate business interests with regard to the consultation and support of our customers and prospects. Data will not be collected, processed or used for any other purpose. This consent can be revoked at any time with effect for the future. This information will not be shared, unless specifically requested by you e.g. in connection with a request for a quotation so a qualified partner can send you a quotation for C4B products and solutions and can contact you.


Newsletter

If you would like to receive the newsletter offered on the website, we require from you an email address and information which will allow us to verify that you are the owner of the email address submitted and agree to receive the newsletter. Additional information is not collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

You may revoke your consent to the storage of the data, the email address and its use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter.


Information, deletion, blocking

You have the right at all times to obtain information about the personal data stored about you, its origin and recipients, as well as the purpose of the storage. 
Information about the stored data is provided by the Data Protection Officer under the email: prvcyc4bd

In addition, in accordance with statutory requirements, you have a right to correction, blocking and deletion of personally identifiable information.

 

Objection to promotional emails

We hereby object to the use of contact data published within the framework of the imprint obligation for the sending of unsolicited promotional and information materials. C4B Com For Business AG expressly reserves the right to take legal steps in the event of the unsolicited sending of promotional information, for example by spam emails.


Web analytics tools (Google Analytics)

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services related to website and internet use to the website operator.

For more information about how Google Analytics uses user data, please visit Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.


Broswer Plugin

You can prevent cookies from being saved by setting your browser software accordingly; we would point out, however, that in this case you may not be able fully utilise all the functions of this website. You can also prevent Google from collecting and processing the data generated by the cookie about your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.


Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. It will set an opt-out cookie that prevents the collection of your data on future visits to this website. The opt-out works only in this browser and only for this domain. If you delete your cookies in this browser, you must click this link again.


Order processing

We have entered into an agreement with Google for order processing and are fully implementing the strict requirements of the German data protection authorities when using Google Analytics.

IP anonymisation

We use the "Enable IP anonymisation" function on this website. As a result, however, within Member States of the European Union or in other States Parties to the Agreement on the European Economic Area, your IP address is first truncated by Google. Only in exceptional cases will the full IP address be transferred to a Google server in the US and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services related to website and internet use to the website operator. The IP address provided by your browser in connection with Google Analytics will not be merged with other Google data.

Social networks

Xing

C4B Com For Business AG uses functions of the XING network. The provider is XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany. Each time you visit one of our pages that contains Xing functions, you will be connected to Xing servers. To the best of our knowledge, personally identifiable information is not stored when this happens. In particular, no IP addresses are stored or usage behaviour evaluated.

For more information on privacy and the Xing Share button, please visit Xing's privacy policy at https://www.xing.com/app/share?op=data_protection.


LinkedIn

C4B Com For Business AG uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you visit one of our pages that contains LinkedIn functions, you will be connected to LinkedIn servers. LinkedIn is informed that you have visited our website with your IP address. If you click the LinkedIn "Recommend" button while logged in to your LinkedIn account, this allows LinkedIn to associate your visit to our website with you and your user account. We would like to point out that we as the provider of the pages have no knowledge of the content of the data transferred or of its use by LinkedIn.

For more information, please visit LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy.


Facebook

Plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the "Like" button on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.

When you visit our pages, the plugin creates a direct connection between your browser and the Facebook server. This informs Facebook that you have visited our site with your IP address. If you click the Facebook "Like" button while logged in to your Facebook account you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit to our site with your user account. We would like to point out that we as the provider of the pages do not obtain any knowledge of the content of the data transferred or of its use by Facebook. For more information, see Facebook's privacy policy at http://de-de.facebook.com/policy.php.

If you do not want Facebook to associate the visit of our pages with your Facebook user account, please log out of your Facebook user account.

YouTube

C4B Com For Business AG uses plugins from Google's YouTube site. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages with a YouTube plugin you will be connected to YouTube's servers. The YouTube server will be told which of our pages you have visited.

If you are logged in to your YouTube account you allow YouTube to map your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

For more information about the use of user data, see the YouTube privacy policy at https://www.google.de/intl/de/policies/privacy.

 

Security

C4B Com For Business AG uses technical and organisational safeguards to protect your information provided to C4B Com For Business AG against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously improved in line with technological developments.

C4B Com For Business AG collects, processes and uses your data for the implementation and management of the contractual relationship with you, in particular, to successfully set up connections via the internet. Without your prior consent your data is not used for any other purpose, in particular not for advertising purposes.

Non-personal information may be collected automatically in order to provide you with first class service, in particular to provide, facilitate and improve the provision of software updates, support, content and other services to you.

For the integration of mobile devices into your corporate infrastructure it is necessary to connect to a central server hosted by C4B. For this non-personal data is collected and stored. The identification data of the mobile device is stored exclusively for determining the identity of the mobile device for the commissioning phase and is not used for any other purpose.

Activation of our software products requires registration in our licensing system. On registration a licence manager responsible for the licences purchased must be named. Only this licence manager is entitled to request replacement licence codes if the licence code file should be lost, or a hardware migration. The name, company, postal address and email address as well as an identification of the computer hardware used are stored. In any case, a valid email address to send the licence code data must be specified. The data provided will not be used for any other purpose than identification for the authorisation to receive the licence code.

Further information

Your trust is important to us. We will therefore always gladly answer your questions about the processing of your personal information. 
If you have any questions that are not answered by this Privacy Policy or if you wish to receive more information, please contact the data protection officer at any time:prvcyc4bd.

 

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