Help us to improve our website!

We want to inspire you for our UCC solution! To do this, we use cookies to provide you with an optimal and personalised website experience. Clicking on "Accept all" allows us to process this data and share it with third-party providers in accordance with our privacy policy. Here you can also adjust the cookie settings at any time.
Technically necessary cookies
Statistics
Comfort
Accept all
Save selection

Information about protection of your data

We would like to inform you about the processing of your personal data and your rights under data protection law. C4B Com For Business AG takes the protection of your personal data very seriously and adheres strictly to the rules of data protection laws. 


General information

Who is responsible for data processing?

Responsible pursuant to Article 4(7) GDPR:

C4B Com for Business AG
Gabriele-Münter-Straße 3-5
82110 Germering

Phone: +49898407980
Fax: +4989870798100

The corporate data protection officer of C4B Com for Business AG can be contacted via e-mail prvcyc4bd.


How can you reach our data protection officer?

Data Protection Officer:

ER Secure GmbH
In der Knackenau 4
82031 Grünwald


Which of your personal data is used by us?

If you have an inquiry, request an offer or conclude a contract with us, we process personal data. In addition, we process your personal data, among other things, to fulfill legal obligations, to exercise a legitimate interest or on the basis of a consent given by you.

Depending on the legal situation, the following categories of personal data are involved:

  • First name, last name
  • Address
  • Communication data (telephone, e-mail, fax, IP addresses, cookies, browser type and version, operating system used)
  • date of birth
  • citizenship
  • gender
  • contract master data
  • Personal Qualifications/Certifications
  • Information on professional fields of activity


For what purpose is your data stored?

We process your personal data in compliance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act as well as all other applicable laws.

Personal data will be collected when you

  • use the website 
  • Submit support requests 
  • request information, documents, offers or conclude a contract with us
  • send us an E-Mail
  • Registering and Activating XPhone Software Licenses
  • apply for a job at C4B 

If you have given us your voluntary consent to the collection, processing or transfer of certain personal data, this consent is the legal basis for the processing of these data. In the following cases we process your personal data on the basis of a consent given by you:

  • Registration as C4B Partner
  • Requesting Partner Portal Access
  • Sending of the newsletter
  • Browser push notifications
  • Registration and participation in events, trainings, webinars or online demonstrations
  • Participation in lotteries

In certain cases, we collect and/or process personal data to protect a legitimate interest of us or third parties. 
This is in particular the case with:

  • Direct advertising or market research
  • Measures for IT security and IT operations
  • for your consultation and information


To whom will your data be passed on?

In order to fulfil our contractual and legal obligations, your personal data will be disclosed to various public or internal as well as external bodies.

internal company

  • C4B Com For Business AG

External service providers

We also cooperate with selected external service providers in order to fulfil our contractual and legal obligations, in particular with contract processors pursuant to Art. 28 DSGVO. For instance:

  • IT service providers (e.g. hosting service providers)
  • Service provider for marketing and sales (call center)
  • Print service provider (Lettershop)
  • chartered accountant

Public authorities

  • fiscal authorities
  • customs
  • social insurance carriers

If you have any questions about the individual recipients, please contact our data protection officer at the abovementioned address or by e-mail privacy@c4b.de. 


How long is your data stored?

We store your personal data as long as it is necessary for the fulfilment of our legal and contractual obligations or for the protection of a legitimate interest of us or third parties. The personal data will be deleted immediately, unless their further processing is required e.g. because of commercial or tax retention periods.

What rights do you have in connection with the processing of your personal data?

 
 

Information

You have the right to be informed about which personal data are collected and processed, for what purpose they are used, how long they are stored and to whom the data are passed on.

Notification

You have the right at any time to request information about what personal data and for what purpose we have stored them, how long we have stored them, where we have collected them and whether we have disclosed or will disclose them to third parties.

Correction

You have the right to correct personal data at any time if they are incomplete or incorrect.

Deletion

You have the right to have your personal data deleted immediately if it is no longer necessary for the purposes for which it was collected or otherwise processed.

Objection

You have the right at any time to revoke your consent to the processing of your personal data for advertising purposes.

Complaint

You have the option of complaining to the competent supervisory authority about data protection legal facts.

Der Bayerische Landesbeauftragte für den Datenschutz

Postfach 221219
80502 München

Phone: 089/212672-0
Fax: 089/212672-50
E-Mail: poststelle@datenschutz-bayern.de
http://www.datenschutz-bayern.de


 
 

How do we protect your data?

C4B Com For Business AG uses technical and organisational security measures in order to protect the data provided to C4B Com For Business AG against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously improved in line with technological developments.


Modification of this information

Should the purpose or method of processing your personal data change significantly, we will update this information and inform you of the changes in good time.


Status: May 2019



 
 

Use of the Website

Anonymous data collection on this website

In general, you may visit our website without revealing any personally identifiable information about yourself.
C4B Com For Business AG collects information that your browser sends to us and automatically stores it in its server log files. This includes e.g.:

  • Browser type/version
  • The operating system used
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer (IP address)
  • Time of the server request

C4B Com For Business AG can not associate this information with specific persons. This information is not merged with information from other sources. We reserve the right to review this information at a later date if concrete indications of unlawful use should become known to us.

Cookies

The Internet pages use so-called cookies in several places. cookies. They serve to make our offer more user-friendly, more effective and safer. more secure. Cookies are small text files, which are stored on your computer and and which are stored by your browser. Cookies do not cause any damage to your computer and do not contain viruses.

Cookies allow us to measure how interesting and user-friendly our web pages are in order to improve our offer. If you want to use our websites to their full extent or comfortably, you should accept those cookies that enable the use of certain functions or make the use more comfortable. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

To adjust your cookie settings, click on the link below:

 

Technically necessary cookies

These cookies are mandatory for our website and its functions to work properly. Often these are session cookies or first party cookies. Without these cookies, services such as the contact form cannot be provided or language settings cannot be saved.

Provider

Name

Purpose

Storage period

C4B

WSESSIONID

A session cookie stores information that associates online activity with a single browser session.

Session

C4B

cc

Cookie for storing data in forms.

Session

C4B

hideCookieNotice

If you do not want the cookie notice to be displayed again.

Session

C4B

ASP.NET_SessionId_C4B-Up2DateV8

Retains the user's states for all page requests.

Session

C4B

ASPXAUTH_C4BUp2-
DateV8

The ASPXAUTH cookie is used to determine whether a user is authenticated.

Session

C4B

__RequestVerification-Token_L1VwMkRhdGVWOA2

Cookie is used to prevent the unauthorized publication of content on a website, known as cross-site request forgery. It does not contain any information about the user and isdeleted when the browser is closed.

Session

C4B

SWIFT_client

Cookie is used to access the ticket page.

1 day

C4B

SWIFT_sessionid40

Cookie is used to access the ticket page.

Session


Statistic Cookies

These cookies allow us to track how a user moves around and interacts with our website. Statistics cookies, for example, help to identify particularly popular areas. This allows us to tailor the content more specifically to the user's needs.

Provider

Name

Purpose

Storage period

Google Inc.

1P_JAR

Cookie is used for Google Analytics to distinguish between users.

30 days

Google Inc.

_gali

Cookie is used for Google Analytics to distinguish between users.

Session

Google Inc.

_gat

Cookie is used for Google Analytics to throttle the request frequency from the player.

Session

Google Inc.

_gat_UA-324392-1

Cookie is used for Google Analytics to throttle the request frequency from the player.

Session

Google Inc.

_gid

Cookie is used to distinguish between users.

24 hours

LinkedIn

AnalyticsSyncHistory

Cookie is used for LinkedIn Ad Analytics to distinguish between users.

30 days

LinkedIn

lms_analytics

Cookie is used to identify LinkedIn members in designated countries for analytics.

30 days

YouTube

PREF

Cookie is used to analyze user behavior on the site.

1 year


Komfort Cookies

These cookies are set by third party providers, e.g. social networks (third party cookies). They are primarily used to integrate social media content such as social plugins on a page or to create interest profiles of website visitors in order to show relevant and personalized ads through retargeting.

Provider

Name

Purpose

Storage period

CleverPush GmbH

c4b.cleverpush.com

The CleverPush script does not setcookies but works with LocalStorage and SessionStorage.

Not specified

Google Inc.

IDE

Cookie is used for Doubleclick to distinguish between users.

1 year

Google Inc.

CONSENT

Cookie is set to store the cookie settings.

20 years

Google Inc.

NID

Cookie is used for Google Maps to distinguish between users.

1 year

Google Inc.

_ga

Cookie is used to distinguish between users.

2 years

Google Inc.

__Secure-3PAPISID

Creates an interest profile of website visitors to show relevant and personalized ads through retargeting.

2 years

Google Inc.

__Secure-3PSID

Creates an interest profile of website visitors to show relevant and personalized ads through retargeting.

2 years

Google Inc.

__Secure-3PSIDCC

Creates an interest profile of website visitors to show relevant and personalized ads through retargeting.

2 years

Google Inc.

APISID

Cookie is set to store the cookie settings.

2 years

Google Inc.

HSID

Cookie is used to store personal data and protect the security of the user.

2 years

Google Inc.

SAPISID

This describes whether this specific cookie or localStorage is responsible for sharing, collecting, or storing personal information.

2 years

Google Inc.

SSIDAPISID

This describes whether this specific cookie or localStorage is responsible for sharing, collecting, or storing personal information.

Session

Google Inc.

SIDCC

This describes whether this specific cookie or localStorage is responsible for sharing, collecting, or storing personal information.

2 years

Google Inc.

SSID

This describes whether this specific cookie or localStorage is responsible for sharing, collecting, or storing personal information.

2 Jahre

JotForm Inc.

JOTFORM_SESSION

This cookie is used to store a session ID.

Session

JotForm Inc.

guest

Guest user ID to identify the user on the next visit to Jotform.

Session

JotForm Inc.

limitWarning

Cookie stores the number of users within one month. If the limit is exceeded, a warning message appears beforehand.

1 Month

JotForm Inc.

theme

Displayed topic of the user for the next visit.

1 Month

JotForm Inc.

userReferer

The cookie identifies the page that submitted the form.

1 Month

LinkedIn

UserMatchHistory

Cookie is used for LinkedIn Ad Analytics to distinguish between users.

30 days

LinkedIn

bcookie

Browser ID Cookie for LinkedIn Ad Analytics.

2 years

LinkedIn

li_mc

Used to avoid database queries for member consent to use non-essential cookies, as well as enforce consent information on the client side.

2 years

LinkedIn

liap

Used by non-www.domains to indicate a member's logged in status.

1 year

LinkedIn

bscookie

Used by LinkedIn to track usage of embedded services.

2 years

LinkedIn

Lang

Cookie is used for LinkedIn Ad Analytics topass theuser's language.

Session

LinkedIn

Lidc

Cookie isused for LinkedIn Ad Analytics to submit the user's routing.

24 hours

LinkedIn

Lissc

Used by LinkedIn to track usage of embedded services.

1 year

LinkedIn

lms_ads

Used to identify LinkedIn members outside of LinkedIn in designated countries for advertising.

30 days

Vimeo

Player

Saves the user's preferences when playing embedded videos from Vimeo.

1 year

Vimeo

Vuid

Collects data from users about their visit and the pages theyview.

2 years

YouTube

VISITOR_INFO1_LIVE

Cookie is used for Youtube to store thebandwidth of users.

6 months

YouTube

YSC

Cookie is used by Youtube to count the views of the embedded videos.

Session


Newsletter

If you would like to receive the newsletter offered on the website, we require from you an email address and information which will allow us to verify that you are the owner of the email address submitted and agree to receive the newsletter. Additional information is not collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

You may revoke your consent to the storage of the data, the email address and its use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter.


Web analytics (Google Analytics)

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.

Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services related to website and internet use to the website operator.

For more information about how Google Analytics uses user data, please visit Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.


Browser Plug-In

You can prevent cookies from being saved by setting your browser software accordingly. We would point out, however, that in this case you may not be able fully utilise all the functions of this website. You can also prevent Google from collecting and processing the data generated by the cookie about your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.


Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. It will set an opt-out cookie that prevents the collection of your data on future visits to this website. The opt-out works only in this browser and only for this domain. If you delete your cookies in this browser, you must click this link again.


Order processing

We have entered into an agreement with Google for order processing and are fully implementing the strict requirements of the German data protection authorities when using Google Analytics.


IP anonymisation

We use the "Enable IP anonymisation" function on this website. As a result, however, within Member States of the European Union or in other States Parties to the Agreement on the European Economic Area, your IP address is first truncated by Google. Only in exceptional cases will the full IP address be transferred to a Google server in the US and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services related to website and internet use to the website operator. The IP address provided by your browser in connection with Google Analytics will not be merged with other Google data.


Social Networks

Xing

C4B Com For Business AG uses functions of the XING network. The provider is XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany. Each time you visit one of our pages that contains Xing functions, you will be connected to Xing servers. To the best of our knowledge, personally identifiable information is not stored when this happens. In particular, no IP addresses are stored or usage behaviour evaluated.

For more information on privacy and the Xing Share button, please visit Xing's privacy policy at https://www.xing.com/app/share?op=data_protection.


LinkedIn

C4B Com For Business AG uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time you visit one of our pages that contains LinkedIn functions, you will be connected to LinkedIn servers. LinkedIn is informed that you have visited our website with your IP address. If you click the LinkedIn "Recommend" button while logged in to your LinkedIn account, this allows LinkedIn to associate your visit to our website with you and your user account. We would like to point out that we as the provider of the pages have no knowledge of the content of the data transferred or of its use by LinkedIn.

For more information, please visit LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy.


Facebook

Plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the "Like" button on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.

When you visit our pages, the plugin creates a direct connection between your browser and the Facebook server. This informs Facebook that you have visited our site with your IP address. If you click the Facebook "Like" button while logged in to your Facebook account you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit to our site with your user account. We would like to point out that we as the provider of the pages do not obtain any knowledge of the content of the data transferred or of its use by Facebook. For more information, see Facebook's privacy policy at http://de-de.facebook.com/policy.php.

If you do not want Facebook to associate the visit of our pages with your Facebook user account, please log out of your Facebook user account.


YouTube

C4B Com For Business AG uses plugins from Google's YouTube site. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages with a YouTube plugin you will be connected to YouTube's servers. The YouTube server will be told which of our pages you have visited.

If you are logged in to your YouTube account you allow YouTube to map your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

For more information about the use of user data, see the YouTube privacy policy at https://www.google.de/intl/de/policies/privacy.

 

Browser Push-Notifications

You can register to receive our push notifications. To send our push notifications, we use the "CleverPush" service, which is operated by CleverPush UG (haftungsbeschränkt), Tondernstr. 1, 22049 Hamburg ("CleverPush").

You will receive regular information about product and company news and promotions via our push notifications.

To register, you must confirm your browser's request to receive notifications. This process is documented and stored by CleverPush. This includes storing the login time and your browser ID or device ID. The collection of this data is necessary so that we can trace the processes in the event of misuse and therefore serves our legal protection.

In order to display the push notifications to you, CleverPush collects and processes your browser ID on our behalf and, in the case of mobile access, your device ID.

By subscribing to our push notifications, you agree to receive them. 

CleverPush also statistically evaluates our push notifications. CleverPush can thus see if and when our push notifications were displayed and clicked by you.

You can revoke your consent to the storage and use of your personal data to receive our push notifications and the statistical survey described above at any time with effect for the future. For the purpose of withdrawing your consent, you may change the setting in your browser for receiving push notifications. If you use our push notifications on a desktop PC with the Windows operating system, you can also cancel our push notifications by right-clicking on the respective push notification in the settings that appear there.

Your data will be deleted as soon as they are no longer required for the purpose of their collection. Your data will therefore be stored as long as the subscription to our push notifications is active.

The process of discharging is explained in detail under the following link: https://cleverpush.com/faq.


 
 

Software registration and activation

The activation of our software products requires a registration in our licensing system. When registering, a license owner must be named for the purchased licenses. Only this license owner is entitled to request replacement license codes in the event of loss of the license code file or hardware migration. Name, company, postal address and e-mail address as well as an identification of the computer hardware used are stored. In any case, a valid e-mail address must be provided for the delivery of the license code data. 

C4B Com For Business AG collects, processes and uses your data for the execution and handling of the contractual relationship with you and for your information about new software versions, updates and upgrades.

In order to integrate mobile devices into your company infrastructure, it is necessary to establish a connection to a server hosted centrally by C4B. For this purpose, non-personal data is collected and stored. The identification data of the mobile device shall be stored solely for the purpose of establishing the identity of the mobile device during the commissioning phase and shall not be used for any other purpose.

Your data will be deleted as soon as they are no longer required for the purpose of their collection. Your data will therefore be stored as long as the corresponding customer system to which you are assigned is active.


 
 

Service Tickets

C4B collects, saves and, if necessary, passes on personal data in connection with the processing of service enquiries and support tickets insofar as this is necessary for processing. The collection, saving and passing on is done by consent. Failure to provide this data may result in the inability to provide support services. Further processing will only take place if you have given your consent or if there is legal permission. 

As far as we do not process your contact data for operational purposes, we store the data collected for the handling of support tickets until the expiry of the period of 5 years.
After expiry of this period, the collected data will be deleted or blocked if deletion is not possible. 

   

 
 

E-Mail

In the context of the use of e-mail for internal and external communication, C4B collects, stores and, if necessary, passes on personal data insofar as this is necessary

  • for fulfillment of a contract
  • for pre-contractual measures on request
  • to fulfil a legal obligation

Failure to provide this data may result in contracts not being fulfilled, pre-contractual measures not being carried out and/or legal obligations not being fulfilled. Further processing will only take place if you have given your consent or if legal permission has been obtained.

If we do not process your contact data for operational purposes, we will store the data for a period of 10 years. After this period has expired, the collected data will be deleted or blocked if deletion is not possible.

 
 

Information for applicants

Within the scope of application processes, C4B collects, saves and, if necessary, passes on personal data. This data is required for the purpose of recruiting and fulfilling employment relationships. Failure to provide this data may result in the applicant not being able to be recruited or operational procedures being disrupted and stalled.

Further processing will only take place if you have given your consent or if there is legal permission. To some extent, we use external service providers based in the European Economic Area to process your data. These service providers have been carefully selected by us, commissioned in writing and are bound by our instructions. They are checked by us on a regular basis. The service providers will not pass this data on to third parties, but will delete it after fulfilment of the contract and conclusion of statutory storage periods, unless you have consented to storage going beyond this.

If we do not process your contact data for operational purposes, we store the data collected for our applicant management software until the expiry of the 3-year period. 
After expiry of this period, the data collected for our applicant management software will be deleted or blocked if deletion is not possible.    


Subscribe to our Newsletter

 
 
 
 
 
 
 

Thank you for subscribing. To confirm your subscription, please click the link in your registration email.

 
 

An error occured. Please try again.