Klinikum Landsberg: Keeping pace with the times

"The noticeable improvement in our communications processes very much benefits our patients."


The project

For years, Klinikum Landsberg has been putting its trust in C4B Unified Communications solutions. At the end of 2010, it replaced the software it had been using with the XPhone Unified Communications version. 

Today, some 500 members of staff at the hospital can access distributed company contact details via a central interface. The search function offers staff a standardised search of all of the address books from various sources.

"Thanks to the transparency and flexibility of the solution, we were able to improve all our call controls and tighten our communications processes," summarises head of IT Jörg Schmid. The short implementation time also ensures that there was no interruption to the running of the hospital.

Christoph Maaßen, Vorstand des Klinikum Landsberg

"Creating a central address book provides our staff with access to all of the hospital's contact details.

The integration of telephony, fax and voicemail in our daily work sequences resulted in a noticeable improvement of our communications processes, which ultimately benefits our patients."

Christoph Maaßen, Board of the Klinikum Landsberg

Products used

  • XPhone Unified Communications
  • XPhone Virtual Directory
  • Avaya telephone system

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