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Municipal utilities Flensburg
"XPhone is part of the basic configuration of every company PC.“
The project
"More than 200 employees at the municipal utilities Flensburg use XPhone. And it is safe to say that our work got an innovation boost because of XPhone.
For instance by the call-journal: In the journal, every employee can see all calls – those he accepted and those he missed.
If an employee returns from a meeting and sees that a contact tried calling him every 5 minutes, he knows it is most likely a matter of urgency. Thus he/she can give the call a higher priority.
The call-identification is also simplifying the work routine a lot: Every employee knows instantly who is trying to reach him."
Conclusion
"Thanks to XPhone, our work routine is more organised and efficient. So much more organised and efficient that XPhone became part of the basic configuration of every company PC."
Marc-Oliver Beyer
EDV-Service
Stadtwerke Flensburg