In many companies, Microsoft Teams 2020 has established itself as a collaboration solution. The problem: because a different platform is often used for telephony, the phone starts ringing merrily even during important video sessions. UC specialist C4B promises help: its communications solution XPhone now offers bidirectional presence syncing with Teams.
Our new release has lots in store for you! Our highlight: XPhone Connect & Microsoft Teams enter into an intensive liaison: thanks to bidirectional presence syncing, if an XPhone user is also using Microsoft Teams, both clients recognise when a call is being made in the other. The effect: meetings in MS Teams will never again be disrupted by incoming calls.
For eight years, Dieter Neumann headed sales for UC specialist C4B Com For Business. After Neumann retired in December, Anna Schleipfer-Chakhchoukh, a member of his team, is now taking over as Sales Director
UC specialist C4B focuses on cross-company communication: With the latest release of XPhone Connect, C4B enables federation with Microsoft Teams. XPhone users can now chat with team users and exchange their presence status.
A new patch release is now available for you: For the hotline management "TeamDesk" it is now possible to define at how many missed calls a team member is automatically logged off. Furthermore, an error in the Outlook serial appointments has been fixed.
A new patch release is now available: Among other things, errors in the caller ID display for call forwarding and sporadic problems when starting the Outlook Addin have been fixed. AnyDevice calls to a hotline are no longer displayed as "outbound call" in the queue. An overview of all fixes can be found in our Release Notes.
Whether external service or internal helpdesk: hardly any company can do without hotlines. Unified Communications specialist C4B now offers a feature that closes the gap between simple group calls and complex call center solutions. With XPhone Connect TeamDesk, calls can be optimally distributed to a team and availability can be increased.