Who are we?
We are communication enthusiasts. And tireless solution-seekers. Meanwhile C4B has been synonymous with quality and innovation made in Germany for more than 20 years. With our team of around 50 employees we develop and market "XPhone", a Unified Communications solution of which more than a million installed licences in companies of all sizes and industries are in use.
What drives us
Two ideas drive us:
Why? Because good communication is indispensable for practically every company – whether it produces screws or develops rocket technology. Because day in day out, tens of millions of phone calls, emails, chats and conferences decide the fate of major projects and orders. Because every interaction within the company can be the spark for the next great idea.
Our goal is that no barrier disrupts our customers' communication: neither technical, nor geographic, nor time-related. With a software that needs no explanation. That works independently of device, location & infrastructure. And integrates seamlessly into your IT landscape.
Our strength is integration. IT infrastructures are growing, the amount of data is increasing, processes are becoming more complex. We respond to this development with a clearly structured, intuitive solution, which thanks to open interfaces smoothly integrates into the most diverse applications and supports all major PBXs.
A new patch release is now available for you: For the hotline management "TeamDesk" it is now possible to define at how many missed calls a team member is automatically logged off. Furthermore, an error in the Outlook serial appointments has been fixed.
A new patch release is now available: Among other things, errors in the caller ID display for call forwarding and sporadic problems when starting the Outlook Addin have been fixed. AnyDevice calls to a hotline are no longer displayed as "outbound call" in the queue. An overview of all fixes can be found in our Release Notes.
Whether external service or internal helpdesk: hardly any company can do without hotlines. Unified Communications specialist C4B now offers a feature that closes the gap between simple group calls and complex call center solutions. With XPhone Connect TeamDesk, calls can be optimally distributed to a team and availability can be increased.