XPhone Connect The intuitive UC solution
The XPhone Connect features at a glance
A
communications solution must fit seamlessly and easily into the structure of a
business.
That is the aim of XPhone Connect. Our intuitive UC software offers
you
state-of-the-art unified communications services. Precisely adapted to your
needs.
CTI
XPhone Connect makes telephony easier than ever: no matter if you want to make, accept, forward or swap hold calls – all it takes is a click.
Softphone
With the softphone, you only need a PC, headset and Internet to use all UC functions everywhere -
without a hardware phone.
AnyDevice
Whether in the home office or the hotel: thanks to AnyDevice you can use all computer telephony features with any landline or mobile phone.
Mobile App
With the native App for iOS & Android you can communicate mobile just as comfortably as in the office – and always have all the contact data to hand.
CONFERENCE CALL SERVER
Schedule conference calls with a click in your Outlook or Notes calandar. The conference call is controlled directly via the XPhone Connect Client.
Screen-Sharing
A picture says more than 1,000 words. Screen-Sharing makes it easier than ever to coordinate with colleagues –if required including conference calls and chat.
Web-Meeting
You can also share your screen with external contacts via web meeting. Your guests simply open the meeting in their browser – without any plugin.
Instant Messaging
Chats are often the shortest way to reach colleagues. Coordinate with your team easily in the group chat – and continue your chat seamlessly via Mobile App.
TeamDEsk
With TeamDesk you can ensure that incoming calls are optimally distributed to a team. Your gain: maximum efficiency & optimal service.
Analytics
The Business Intelligence tool Analytics is an integral part of TeamDesk and provides you with all the data you need to optimize your availability.
Contacts
Whether ERP, CRM, Outlook or Das Telefonbuch: with XPhone Connect, all contact data are available via free-text search – naturally mobile as well.
Dashboard
Integrate your communications deeply into central IT applications such as ERP & CRM – and access key caller data directly in the Client.
PRESENCE MANAGEMENT
Whether in the Client, Outlook & Notes or the Mobile App: thanks to automatic calendar syncing you can always see at a glance which colleagues are available.
Presence Syncing with MS Teams
You use XPhone and Microsoft Teams in parallel? Thanks to presence syncing, XPhone knows exactly when you are in a Teams meeting and redirects your calls.
Team-Panel
Maximum overview: with the Team-Panel you have the presence and availability of all colleagues in view – and can connect callers even faster & more accurately.
Federation
XPhone Federation enables you to chat with external contacts and share your presence status. For Microsoft Teams, Skype for Business & XPhone Connect.
Unified Journal
In the Unified Journal you will find your entire communications history: whether phone calls, chats, faxes or voicemails. Includes search and filter function.
Voicemail
Your XPhone voicemail automatically syncs with your calendar. Thanks to control via presence, time & telephone number, customers are greeted perfectly.
Auto Attendant
Noticeable relief for your switchboard: the automatic greeting and transfer system greets your customers with customised greetings in studio quality.
Appointments
Work organization made easy: Simply create a reminder for new to-dos. Thanks to the agenda, you always have an overview of all appointments, meetings and tasks.
Fax
The efficient fax module allows you to send and receive faxes directly on your PC. Including live preview.
SMS
Simple, direct, universal: With XPhone Connect you can easily send text messages directly from the client or Outlook.
TELEPHONY
XPhone Connect makes telephony easier than ever: no matter if you want to make, accept, forward or swap hold calls – all it takes is a click.
Softphone
With the softphone, you only need a PC, headset and Internet to use all UC functions everywhere –
without a hardware phone.
AnyDevice
Whether in the home office or the hotel: thanks to AnyDevice you can use all computer telephony features with any landline or mobile phone.
Mobile App
With the native App for iOS, Android & Windows you can communicate mobile just as comfortably as in the office – and always have all the contact data to hand.
CONFERENCE CALL SERVER
Schedule conference calls with a click in your Outlook or Notes calandar. The conference call is controlled directly via the XPhone Connect Client.
Screen-Sharing
A picture says more than 1,000 words. Screen-Sharing makes it easier than ever to coordinate with colleagues – if required including conference calls and chat.
Web-Meerting
You can also share your screen with external contacts via web meeting. Your guests simply open the meeting in their browser – without any plugin.
Coming soon...
Instant Messaging
Chats are often the shortest way to reach colleagues. Coordinate with your team easily in the group chat – and continue your chat seamlessly via Mobile App.
Contacts
Whether ERP, CRM, Outlook or Das Telefonbuch: with XPhone Connect, all contact data are available via free-text search – naturally mobile as well.
Dashboard
Integrate your communications deeply into central IT applications such as ERP & CRM – and access key caller data directly in the Client.
PRESENCE MANAGEMENT
Whether in the Client, Outlook & Notes or the Mobile App: thanks to automatic calendar syncing you can always see at a glance which colleagues are available.
Presence Syncing with MS Teams
You use XPhone and Microsoft Teams in parallel? Thanks to presence syncing, XPhone knows exactly when you are in a Teams meeting and redirects your calls.
Team-Panel
Maximum overview: with the Team-Panel you have the presence and availability of all colleagues in view – and can connect callers even faster & more accurately.
TeamDEsk
With TeamDesk you can ensure that incoming calls are optimally distributed to a team. Your gain: maximum efficiency & optimal service.
Analytics
Better overview for better decisions. The business intelligence tool Analytics shows you all relevant telephony data such as availability, load peaks and loss rates.
Federation
XPhone Federation enables you to chat with external contacts and share your presence status. For Microsoft Teams, Skype for Business & XPhone Connect.
Appointments
Work organization made easy: Simply create a reminder for new to-dos. Thanks to the agenda, you always have an overview of all appointments, meetings and tasks.
Unified Journal
In the Unified Journal you will find your entire communications history: whether phone calls, conference calls, missed calls, chats, faxes or voicemails. Includes search and filter function.
Voicemail
Your XPhone Connect voicemail automatically syncs with your calendar. Thanks to control via presence, time & telephone number, customers are greeted perfectly.
Auto Attendant
Noticeable relief for your switchboard: the automatic greeting and transfer system greets your customers with customised greetings in studio quality.
Fax
The efficient fax module allows you to send and receive faxes directly on your PC. Thanks to fax editor & live preview, you know exactly how your fax is received by the customer.
TEXT MESSAGING
Send text messages directly from the XPhone Connect Client or from your email program. At the same time, you can conveniently find out about missed calls or faxes via text message.