XPhone Connect makes telephony easier than ever: no matter if you want to make, accept, forward or swap hold calls - all it takes is a click.
With the native App for iOS, Android & Windows you can communicate mobile just as comfortably as in the office - and always have all the contact data to hand.
Maximum overview: with the Team-Panel you have the presence and availability of all colleagues in view - and can connect callers even faster & more accurately.
Whether in the home office or the hotel: thanks to AnyDevice you can use all computer telephony features with any landline or mobile phone.
Schedule conference calls with a click in your Outlook or Notes calandar. The conference call is controlled directly via the XPhone Connect Client.
A picture says more than 1,000 words. Screen-Sharing makes it easier than ever to coordinate with colleagues –if required including conference calls and chat.
Whether ERP, CRM, Outlook or Das Telefonbuch: with XPhone Connect, all contact data are available via free-text search – naturally mobile as well.
Integrate your communications deeply into central IT applications such as ERP & CRM - and access key caller data directly in the Client.
Chats are often the shortest way to reach colleagues. Coordinate with your team easily in the group chat - and continue your chat seamlessly via Mobile App.
Whether in the Client, Outlook & Notes or the Mobile App: thanks to automatic calendar syncing you can always see at a glance which colleagues are available.
Better overview for better decisions. The business intelligence tool Analytics shows you all relevant telephony data such as availability, load peaks and loss rates.
Noticeable relief for your switchboard: the automatic greeting and transfer system greets your customers with customised greetings in studio quality.
In the Unified Journal you will find your entire communications history: whether phone calls, conference calls, missed calls, chats, faxes or voicemails. Includes search and filter function.
Your XPhone Connect voicemail automatically syncs with your calendar. Thanks to control via presence, time & telephone number, customers are greeted perfectly.
Send text messages directly from the XPhone Connect Client or from your email program. At the same time, you can conveniently find out about missed calls or faxes via text message.
The efficient fax module allows you to send and receive faxes directly on your PC. Thanks to fax editor & live preview, you know exactly how your fax is received by the customer.