Unified Journal The conversation log

The whole communication history in one journal

Phone calls, chats, voicemails, faxes – it's easy to lose track of past conversations.
With Unified Journal, thanks to a powerful search function and clearly laid out filters
you have your entire communication history under control.
And offline logging keeps working after you've finished for the day.

 
 
XPhone Connect Unified Journal
 
 

Call journal

Under the "Calls" tab you can see all calls, missed calls, voicemails and conference calls including date, time and participants. Of course all calls you have had via the Mobile App or AnyDevice are listed here too. 

From the journal you can call someone back, set a callback reminder, listen to voicemails or forward a call note to a colleague. 

Filter and search functions guarantee maximum overview: filter the entries by conference calls, missed calls or voicemails. Or use the powerful search by name, company, phone numbers or number fragments such as e.g. an area code or an extension.

XPhone Connect Anruf-Journal
 
 
 
XPhone Connect Chat Journal
 
 

Chat journal

With XPhone Connect nothing is lost. Your colleague sent you an important link last week? Simply open the chat journal, type their name into the search bar and open  the chat history. 

Still have questions? You can continue your chat directly from the journal. Any chats you have had via Mobile App or text messaging are always easy to find here too.

 
 
 

Fax journal

In the fax journal, not only will you find all received faxes but also all faxes that you have sent. You can open the faxes directly from the journal with the XPhone Fax Viewer. Thanks to the search and filter function, in the fax journal you can also find desired documents in seconds.

XPhone Connect Fax Journal
 
 
 
 
 
Telephony

Telephony

Mobile App

Mobile App

Softphone

Softphone

Meetings

Meetings

Screen-Sharing

Screen-Sharing

Chat

Chat

 
 
 
Contacts

Contacts

Dashboard

Dashboard

Presence

Presence

Team-Panel

Team-Panel

TeamDesk

TeamDesk

Analytics

Analytics

 
 
 

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