No matter what a customer or business partner contacts you about, there is one thing he never wants to hear: a busy signal. With the XPhone Connect Auto Attendant you ensure your customers are always looked after in the best possible way.
The automated switchboard system answers calls and greets your callers with professional greetings in studio quality. Which greeting is played can be controlled either by the time or the date. Set the greetings to your business hours and make sure regional public holidays or company holiday periods are taken into account.
The Auto Attendant also recognises your caller's phone
number: so you can play greetings in the appropriate language according to the
country code or e.g. forward a caller from France directly to the responsible
person in your business.
Thanks to multi-level voice menus and interaction options, your callers can connect themselves. The automatic call pick-up & transfer not only permanently relieves your switchboard. An intelligently structured call transfer system gets your caller quickly and easily to where they want to go, thus also increasing customer satisfaction.
The intuitive web interface of the XPhone Connect
Server allows you to easily and flexibly create your greetings: you can either
combine the existing greeting modules, upload your own greetings or record them