Business Chat A direct line to the team

Strengthen your teamwork in individual and group chats

Physical distance is not a knockout criterion for teamwork. In Business Chat, you can stay in contact throughout the day –
whether on your PC working from home or via the Mobile App while on the road.
Got a question for a colleague? A direct message in the chat is often the quickest way to get an answer.

XPhone Connect Business Chat

You need an answer from a colleague. The quickest way to achieve that is: a chat message. Not only is the chat displayed to your colleague directly on the screen as a pop-up. He can also reply immediately in the chat pop-up.

You realise another colleague is needed to clarify the issue? With a click you can expand the conversation by adding additional participants. You can converse on the go equally conveniently: with the XPhone Connect Mobile App, chats you have started on your computer can be seamlessly continued on your smartphone.

Whether on the computer or mobile: no information is lost. All chats are saved in the journal. So later you can still access important information or links your colleague sent you via instant messaging.

And your data is always in good hands: unlike WhatsApp & Co., the chat does not take place in the cloud but always in the secure environment of the XPhone Connect Server.


Functions

  • Send & receive images (incl. screenshot function & image editor)
  • Chat journal
  • Chats can be expanded at any time to Conference Call or Screen-Sharing
  • Mobile Chat: Chats can be started in the Mobile App or seamlessly continued on the smartphone (persistent chat)
  • Chat pop-up with direct reply function
  • Message status display ("is typing")
  • Extensive emoji library (incl. search function & "recently used")
  • Push Notification
  • Thanks to Federation it is also possible to chat with external contacts. 
 
 
 

Group chat

Fast coordination in the team

You and your colleagues work in a team – but not in one office? Then instant messaging is the ideal means to quickly and easily coordinate in the group. You can start a conversation directly as a group chat or flexibly add additional participants to a 1:1 chat.

Speaking of flexibility: naturally the group chat can be expanded at any time to a meeting, including a Conference Call or Screen-Sharing.

XPhone Connect multi user chat
 
 
 
XPhone Connect Chat: sending images
 
 

Sending & receiving images

Simply by drag & drop

Words aren't enough for you? Then send a picture. Simply by drag & drop or copy & paste. You can also easily create and send a screenshot directly from the client. Without any additional tool.

You want to highlight or mark certain details on a picture? With the integrated editor you can edit the image before sending it.

Of course you can also send pictures via the mobile app: Simply add pictures from your album to the chat or access the camera directly.

 
 
 
 
 

Mobile App

Seamlessly continue chats on the go

Your work doesn’t stop at the office door? With the XPhone Connect Mobile App you can also interact on the go via chat. 

Chats that you started in the office can continue seamlessly on your smartphone. Or you can start a new group chat with your team on the road.

Of course, you also have access to the chat journal in the app. And a push notification reliably informs you about new incoming messages. 

XPhone Connect Chat: Mobile App
 
 
 
XPhone Connect Chat Journal

Chat Journal

Everything in view

Your colleague sent you an important link via chat last week? No problem. All chats are saved in the journal

Thanks to the search function you can search all conversations e.g. by correspondent or department. And, if required, continue the chat directly from the journal. 

Of course, all chats you've had via the Mobile App are saved here too.

 
 
 

Chat pop-up

Never miss a message

The key thing about a chat message is that it is immediately available to your correspondent. New chats are therefore signalled with a pop-up, where you can directly type in your answer if required. Interaction could hardly be easier & quicker. 

Of course, you are also reliably informed of new chats via mobile: a push notification is displayed as soon as a new message is received.

 
 
Chat pop-up
 
 
 
XPhone Connect Chat: "is typing"

Message status

See who is replying

A conversation where everyone is talking at once is not very effective. The same is true for a chat. Thanks to the "is typing" function you can see when your chat partner is entering a message. 

The group chat also shows which participant is currently typing in the message window.

 
 
 
 
 
Telephony

Telephony

Mobile App

Mobile App

Softphone

Softphone

Meetings

Meetings

Screen-Sharing

Screen-Sharing

Chat

Chat

 
 
 
Contacts

Contacts

Dashboard

Dashboard

Presence

Presence

Team-Panel

Team-Panel

TeamDesk

TeamDesk

Analytics

Analytics

 
 
 

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