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XPhone Connect | Mobile App

Mobile App Softphone for on the go

Your office is wherever you are

Do you often work on the go on trains, at airports or hotels? Then you need a tool as flexible as you are.
With the Mobile App and Softphone Mobile, you can communicate just as easily in the remote office as in the office on site.

XPhone Connect Mobile App: Softphone for on the go

Maximum mobility

The difference is that you won't notice any difference. Whether you are sitting at your desk or on your way to a customer: with the XPhone Connect Mobile App you can communicate on the go just as easily as in the office.

Thanks to the One Number function you can also make mobile calls via your office number. This means no costs are incurred and your call partner only sees your company's telephone number. Communication concepts such as BYOD ("Bring your own device") can thus be implemented quickly and easily.

You have access to all contact data, can coordinate with your colleagues via chat and have your entire call journal in view.

Adjust your presence status or set up call forwarding to your voicemail, a colleague or your home office number. So it is always completely in your hands when and how you want to be reached.

Internet telephony in the app

No matter where your employees are moving around – all over the world or "only" on site at the company – with the Mobile Softphone they can make calls anywhere under their office extension number. Save yourself high telephone costs abroad by making your calls over WLAN. And because every WLAN has an end, we make sure when you reach it you can switch smoothly to your mobile network.

There is also no need to set up costly DECT infrastructure: instead, your employees can use either their business or even their private smartphone (bring your own device).

The Mobile Softphone offers you all the convenience you know from your office telephone. You can transfer calls, switch between calls or go into consultation mode. To this end you have direct access to your contacts – both the contacts in your XPhone App and those stored on your mobile phone.

Do you move around a lot in the office, sometimes sitting at your desk and sometimes not? Activate "parallel ringing" and thus ensure both your desktop client and your smartphone ring – so you never miss a call and can decide where to take the call as the situation requires.

All contacts at hand

You are on the road and want to call a contact from your SAP? Or need a customer address from your CRM system? With the Mobile App you can also access all databases on the go that are connected to XPhone Connect: no matter whether ERP or CRM system, local Outlook folder or cloud service.

Meanwhile, the contacts are stored on your server in compliance with data protection regulations at all times: And thus not only protected against theft, but also against access by data-hungry apps such as WhatsApp, Facebook & Co.

Especially when you are on the road, information about the availability of your team can be of crucial importance. Through the presence status you can see which of your colleagues is available at any time – and can provide you with the data you need for your presentation at the customer via chat or a call.

Mobile chat

Too loud to make a call on the train? You have a consultation with a colleague during a customer meeting? A colleague would like to send you an important link?

On the road too, there are many reasons to communicate via chat. In the Mobile App you can not only chat with your colleagues. You can also send pictures, access your chat journal and continue chats you have started in the office seamlessly on your smartphone (persistent chat).

So you don't miss any messages while on the go either, new chat messages are displayed to you as push notifications.

Everything in view

Calls you've had, missed calls, voicemails or faxes: in your call journal you have all the conversations of the past in view – and can flexibly search through all entries by name, company or telephone number.

Via the journal you can also listen to your voicemails or view received and sent faxes. All calls that you make via callback are also documented here – and will be available later in your Windows client.

Mobile Meeting Dial-in

In the mobile app you will find an exact listing of your meetings – clearly divided into active & planned as well as closed meetings.

You are on the road and want to dial into a meeting? Nothing easier than that: With a short swipe to the left the dial-in button appears. Thanks to the convenient authentication, you are directly dialed in – without a PIN.