is everywhere? On the train? At the airport or in the hotel? Then you need a
tool just as flexible as you are:
the XPhone Connect Mobile App for iOS, Android and Windows Phone.
The difference is that you won't notice any difference. Whether you are sitting at your desk or on your way to a customer: with the XPhone Connect Mobile App you can communicate on the go just as easily as in the office. You have access to all contact data, can coordinate with your colleagues via chat and have your entire call journal in view.
Adjust your presence status or set up call forwarding to your voicemail, a colleague or your home office number. With the activation of Follow-Me, all calls are automatically redirected to your mobile phone. So it is always completely in your hands when and how you can best be reached.
the One Number function you can also make mobile calls via your office number.
This means no costs are incurred and your call partner only sees your company's
telephone number. Communication concepts such as BYOD ("Bring your own
device") can thus be implemented quickly and easily.
You are on the road and want to call a contact from your SAP? Or need a customer address from your CRM system? With the Mobile App you can also access all databases on the go that are connected to XPhone Connect: no matter whether ERP or CRM system, local Outlook folder or on cloud services such as "Das Telefonbuch Deutschland". Not having the contacts stored locally ensures your data does not fall into the wrong hands if the phone is lost.
Especially when you are on the road, information about the availability of your team can be of crucial importance. Through the presence status you can see which of your colleagues is available at any time - and can provide you with the data you need for your presentation at the customer via chat or a call.
Too loud to telephone on the train? You have a consultation with a colleague during a customer meeting? A staff member would like to send you an important link?
On the road too, there are many reasons to communicate via chat instead of by phone. In the Mobile App, not only can you chat with your colleagues. You can also access your chat journal and continue chats you have started in the office seamlessly on your smartphone (persistent chat).
So you don't miss any messages while on the go either, new chat messages are displayed to you as push notifications.
Calls you've had, missed calls, voicemails or faxes: in your call journal you have all the conversations of the past in view - and can flexibly search through all entries by name, company or telephone number.
Via the journal you can also listen to voicemails at the same time, or open faxes received and sent. Of course, all the calls you make on your mobile are also recorded in the journal - and will be available later in your Windows client.
You can download the XPhone Connect Mobile App for free on the iTunes Store, Play Store and Windows Phone Store. Authentication is easy thanks to the QR code: