Communication is the key factor for successful Customer Relationship Management. Link your business communication directly with your CRM system – and benefit from significantly leaner processes.
Thanks to Computer Telephony Integration (CTI), all callers whose data is stored in the CRM are identified directly. In the case of incoming or outgoing calls, you can automatically show all CRM data or start certain entry screens – everything tailored exactly to your company's requirements.
XPhone also integrates fully in the Microsoft Outlook interface. Enabling you to access all CRM contacts in Outlook – as well as access extensive telephony tools from e-mails, contacts, appointments and tasks.