CTI- and UC-Software for Microsoft Dynamics AX

How many contact data items does your Microsoft Dynamics AX contain? And how often does this data need to be entered manually every day? With XPhone, your ERP solution is directly linked with all of your communication processes.

It only takes one click to start phone calls directly from AX. And as soon as your phone starts to ring, you can see which one of your AX contacts is on the other end of the line.

But XPhone offers far more than mere caller ID: thanks to in-depth integration in Microsoft Dynamics, the AX data required by your colleagues can be automatically shown in the case of incoming calls.

• Identification of all AX contacts (integration of the global address book)
• making phone calls directly from Microsoft Dynamics AX
• Caller ID using your AX contact data – also on your smartphone via mobile app
• opening AX windows
• transferring caller data to AX screens
• mobile access to AX contact data

• no complex searches for data sets
• no mistyping phone numbers & addresses
• requisite applications are opened automatically
• Data is transferred automatically

• Microsoft Dynamics AX 2013 
• Microsoft Dynamics AX 2012

The integration of Dynamics AX requires the support of the Professional Services of C4B.