CTI- and UC-Software for Microsoft Dynamics AX

 
 

How many contact data items does your Microsoft Dynamics AX contain? And how often does this data need to be entered manually every day? With XPhone, your ERP solution is directly linked with all of your communication processes.

It only takes one click to start phone calls directly from AX. And as soon as your phone starts to ring, you can see which one of your AX contacts is on the other end of the line.

But XPhone offers far more than mere caller ID: thanks to in-depth integration in Microsoft Dynamics, the AX data required by your colleagues can be automatically shown in the case of incoming calls.

Zur Microsoft-Webseite

The integration is available for the following XPhone solutions:

Depending on the deployed XPhone-solution and the IT infrastructure the range of functions varies.

 
 
 
Service features
Supported versions

Our services

  • Identification of all AX contacts (integration of the global address book)
  • making phone calls directly from Microsoft Dynamics AX
  • Caller ID using your AX contact data
  • opening AX windows
  • transferring caller data to AX screens
  • mobile access to AX contact data
 
 

More value for you

  • no complex searches for data sets
  • no mistyping phone numbers & addresses
  • requisite applications are opened automatically
  • Data is transferred automatically

XPhone Connect Dashboard
 
  • Microsoft Dynamics AX 2012

The integration of Dynamics AX requires the support of the Professional Services of C4B.

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