SAP is more than an application: in many companies, the ERP software represents the heartpiece of the IT landscape. Making maximum integration of SAP all the more important.
Computer Telephony Integration (CTI) enables you to link SAP with all communication channels – whether phone, fax or e-mail. With XPhone, all relevant SAP data on the caller, e.g. supply data or partner status, can be shown directly for each call. And SAP screens can be started automatically and caller data transferred to SAP applications.
Your benefit: Your processes are streamlined over the long term.