Whether external service or internal helpdesk: hardly any company can do without hotlines. Unified Communications specialist C4B now offers a feature that closes the gap between simple group calls and complex call center solutions. With XPhone Connect TeamDesk, calls can be optimally distributed to a team and availability can be increased.
Whether laptop or headset: the market for home office hardware is virtually empty. Companies that would like to send their entire staff to the home office are failing to do so due to long delivery times. At least headsets are not a must: With the right solution, the private landline or mobile phone can also be used in the home office.
With its latest release, UC specialist C4B Com For Business significantly expands the collaboration capabilities of XPhone Connect. XPhone users can now also share their screen with external contacts. The advantage: access is simply via browser, without an additional plugin.
Exactly 20 years ago there was a new addition to the UC market: in February 1999, C4B Com For Business AG was born. The UC manufacturer is celebrating the anniversary with three different promotions for the channel: in addition to new customer and upgrade discounts, for Up2Date terms of 3 years or more there is an additional free year of software assurance.
For every new customer won, UC manufacturer C4B Com For Business is now offering a bonus of up to €1,400. The amount of the bonus depends on software sales as well as the length of the Up2Date term. C4B distribution partners can benefit from the promotion until the end of the year.
C4B Com For Business AG is expanding its portfolio: with XPhone Connect Smart, the communications specialist has put together a UC package especially for the small customer segment. The starting price for an XPhone Connect Smart Server including 5 user licences is 499 euros.
UC manufacturer C4B Com For Business is launching a new release: XPhone Connect 7 is now on sale. The key innovation is the Softphone, via which all UC functions can also be used without a hardware telephone. For the first service release, C4B is also announcing two features that extend far beyond company boundaries...
The EU General Data Protection Regulation (EU GDPR) multiplies the information obligations of companies. In order to be able to continue to collect personal data in compliance with data protection regulations, complex processes are being installed. Unified Communications manufacturer C4B Com For Business provides its customers with a solution that allows all relevant information to be made available and sent during the customer's call.
The Unified Communications manufacturer C4B Com For Business is expanding its partner programme. To strengthen sales and presales consultants, the communications specialist is introducing a new certification: the "XPhone Connect Solution Designer".
For companies, 2018 is all about the EU General Data Protection Regulation (GDPR): the entire processing of personal data must be scrutinised. A hitherto underestimated risk comes from the mobile phones of their own employees: company contacts transferred to the smartphone can mean a massive violation of the GDPR.