Last year, the bottleneck for home offices was the shortage of headsets and laptops. Today, most companies have the hardware problem under control. Instead, they're struggling with the fact that hunt groups generally can't be managed from home. UC manufacturer C4B has a solution for this: with XPhone Connect, the communications specialist brings the hotline to the home office.
Spades and diggers instead of bits and bytes: instead of a new software release, UC specialist C4B Com For Business AG is building its first office complex. The location remains Germering in the west of Munich. But apart from that, a lot is set to change with the move at the end of 2022...
UC specialist C4B Com For Business has expanded its management board: since the beginning of the year, Bernd Woköck, one of C4B's founding members and long-time CEO, has been joined by Stephan Krä. Krä has extensive specialised knowledge and many years of experience in management positions in medium-sized companies. At C4B he is responsible for the areas of sales, marketing, HR and finance.
In many companies, Microsoft Teams 2020 has established itself as a collaboration solution. The problem: because a different platform is often used for telephony, the phone starts ringing merrily even during important video sessions. UC specialist C4B promises help: its communications solution XPhone now offers bidirectional presence syncing with Teams.
For eight years, Dieter Neumann headed sales for UC specialist C4B Com For Business. After Neumann retired in December, Anna Schleipfer-Chakhchoukh, a member of his team, is now taking over as Sales Director
UC specialist C4B focuses on cross-company communication: With the latest release of XPhone Connect, C4B enables federation with Microsoft Teams. XPhone users can now chat with team users and exchange their presence status.
Whether external service or internal helpdesk: hardly any company can do without hotlines. Unified Communications specialist C4B now offers a feature that closes the gap between simple group calls and complex call center solutions. With XPhone Connect TeamDesk, calls can be optimally distributed to a team and availability can be increased.
Whether laptop or headset: the market for home office hardware is virtually empty. Companies that would like to send their entire staff to the home office are failing to do so due to long delivery times. At least headsets are not a must: With the right solution, the private landline or mobile phone can also be used in the home office.
With its latest release, UC specialist C4B Com For Business significantly expands the collaboration capabilities of XPhone Connect. XPhone users can now also share their screen with external contacts. The advantage: access is simply via browser, without an additional plugin.
Exactly 20 years ago there was a new addition to the UC market: in February 1999, C4B Com For Business AG was born. The UC manufacturer is celebrating the anniversary with three different promotions for the channel: in addition to new customer and upgrade discounts, for Up2Date terms of 3 years or more there is an additional free year of software assurance.