Whether external service or internal helpdesk: hardly any company can do without hotlines. Unified Communications specialist C4B now offers a feature that closes the gap between simple group calls and complex call center solutions. With XPhone Connect TeamDesk, calls can be optimally distributed to a team and availability can be increased.
Whether laptop or headset: the market for home office hardware is virtually empty. Companies that would like to send their entire staff to the home office are failing to do so due to long delivery times. At least headsets are not a must: With the right solution, the private landline or mobile phone can also be used in the home office.
The patch release V7.0.236 SR1 is now available for download. Among other things, the patch fixes two bugs in Outlook meetings: when new meetings are set up in Outlook, additional moderators can be appointed again. In addition, Outlook meetings can be planed by alternates again.
We put them through their paces and found them good: Effective immediately, Mitel MiVoice Office 400 is officially approved for use with XPhone Connect.
Service and order processing are available between the years. The sales department will be back for you on 7th January.
The newest patch release V7.0.201 is available to download. It fixes a bug in the contact list: The Fly-In menu now associates the right contact again.
With its latest release, UC specialist C4B Com For Business significantly expands the collaboration capabilities of XPhone Connect. XPhone users can now also share their screen with external contacts. The advantage: access is simply via browser, without an additional plugin.