XPhone UC System Requirements

Operating System

• Up to 25 Users: Microsoft Windows 8.1 Pro & Enterprise / 8 Pro & Enterprise / Windows 7 Professional / Windows XP Professional*
• Microsoft Small Business Server 2008 / 2003* (32/64 Bit - up to 25 Users)
• Microsoft Windows Server 2012 R2 / 2012 / 2008 R2 (SP1) / 2008 / 2003 R2* / 2003* (32/64 Bit)

• Recent service packs mandatory.
  
• The XPhone UC Server must not be installed on a terminal server.
  

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

Virtualization

• VMware ESX / ESXi / vSphere Server
• Microsoft Hyper-V 
• XL Citrix XenServer
  

• For the connection of UM services in virtual environments sufficient system capacity has to be available at all times for the XPhone IP channels (XCAPI interface). A dedicated processor core might be beneficial. For more information, see the technical documentation for XCAPI (found in the installation files).
• Requirements: at least 2 CPU-Cores

Hardware

• up to 25 Users: 2 GB RAM, 10 GB HDD, Current Desktop CPU
• up to 100 User: 2 GB RAM, 25 GB HDD, Current Workstation CPU
• up to 500 User: 4 GB RAM, 50 GB HDD, Current Server CPU
• up to 1,000 User: 4 GB RAM, 100 GB HDD, Current Server CPU
• 1,000 to 10,000 Users: on request

The CPU recommendation based on the current Intel Processors classification. XPhone UC Server contains Microsoft .NET 3.5, Microsoft SQL Express (alternative use of: existing Microsoft SQL Server ) and an integrated Webserver (alternative use of: existing Microsoft IIS Webserver).

Edge Server

(Proxy Server for XPhone Mobile Control)

• Microsoft Windows Server 2012 / 2008 R2 (SP1) / 2008 / 2003 R2* / 2003* (32/64 Bit)
• 2 GB RAM, Current Server CPU

• Recent service packs mandatory.

• The CPU recommendation based on the current Intel Processors classification. XPhone UC Server contains Microsoft .NET 3.5, Microsoft SQL Express (alternative use of: existing Microsoft SQL Server ) and an integrated Webserver (alternative use of: existing Microsoft IIS Webserver).
  
  

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

CTI Services

Compatible PBX-System with enabled CSTA / TAPI interface

The TAPI driver must be able to monitor all lines of the telephone system.

ISDN- or IP-Channels (SIP / H.323)

• Dialogic DIVA BRI-2 / 4BRI-8 / PRI/E1-30
  
• TE-Systems XCAPI

SMS-Sending

• Webprovider (e.g. Mesmo)
• ISDN

C4B strongly recommends the use of http providers, to offer the full functionality.

E-Mail-Server

• Microsoft Exchange Server 2016** / 2013 / 2010 / 2007 / 2003* / 2000* (Mixed operation possible in certain scenarios - Mandatory evaluation incurs additional costs)
• Office 365**
• IBM Notes 9 / 8.5 / 8* / 7* / 6.5* / 6*
• Other E-Mailserver with IMAP / SMTP-Support

Public and personal contacts are connected directly at the user´s PC. Public contacts can be connected via the Virtual Directory (CSV import). For more information please refer to the SR5 Whitepaper or server documentation.

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

** Because of a missing MAPI connection between XPhone UC Server and Exchange Server, there are functional restrictions e.g. for Microsoft Office 365 (Exchange Server is not "on premise") and Exchange 2016 Server (MAPI API, from previous Exchange versions, is no longer available)

Webfrontend

• Internet Explorer 11
• Firefox 44
• Microsoft Edge 25
• Chrome 48

C4B tests each browser version available at the product release. The use of the above-mentioned Browser versions offers the best possible scope. With the use of older versions technical related restrictions may occur.

No longer supported or restricted support (since XPhone UC SR5)

No longer supported

Google Business Contacts

Restricted Support

• Windows Server 2003 R2*
• Windows Server 2003*
• Windows Small Business Server 2003*
• Windows XP*
• GSM Modem Cinterion CT63**

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

** C4B strongly recommends the use of http providers, to offer the full functionality.

Operating System

• Windows 10 Professional (32/64 bit)**
  
• Windows 8.1 Pro / Enterprise (32/64 bit)
• Windows 8 Pro / Enterprise (32/64 bit)
• Windows 7 Professional (32/64 bit)
• Windows Vista Business (32/64 bit)
• Windows XP Professional (32 bit)*

Recent service packs mandatory.

* Up to 20 User (1 User = 1 Device): The limit of 20 users is in accordance with the Windows 10 licence agreement. Use with CTI and UM.

** This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

Terminal Server Environments

• Windows Terminal Server 2012 R2 / 2012 / 2008 R2 (SP 1) / 2008 / 2003 R2* / 2003* (32/64 Bit)
• Citrix Terminal Server

The required memory depends greatly on the specific configuration (such as call load, connected databases, user behavior). Starting with the second user, only a part of the memory requirements of the first user is required.

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

Messaging Funktionen

Microsoft Word 2016 / 2013 / 2010 / 2007 / 2003* / 2002*

Recent service packs mandatory.

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

Groupware-Integration

• Microsoft Outlook 2016** / 2013 / 2010 / 2007 / 2003* / 2002* (32/64 Bit)
• IBM Notes 9 / 8.5 / 8* / 7* / 6.5* / 6*
• Tobit David.fx Pro Edition 2012 / Tobit David.fx Pro Edition 2011 / David.zehn! Business Ed.

Recent service packs mandatory.

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

** Because of a missing MAPI connection between XPhone UC Server and Exchange Server, there are functional restrictions for Exchange 2016 Server (MAPI API, from previous Exchange versions, is no longer available). Public and personal contacts are connected directly at the user´s PC. Public contacts can be connected via the Virtual Directory (CSV import). For more informations please refer to the SR5 Whitepaper or server documentation.

Webfrontend

• Internet Explorer 11
• Firefox 44
• Microsoft Edge 25
• Chrome 48

C4B tests each browser version available at the product release. The use of the above-mentioned Browser versions offers the best possible scope. With the use of older versions technical related restrictions may occur.

Client installation instructions

• The XPhone Client Setup requires .NET Framework 3.5.
• There are separate setups for 32 and 64-Bit Windows operating systems available.
  
• A parallel installation of XPhone UC (v4) and XPhone Connect (v5) clients is not supported.
• Please uninstall the XPhone UC Client first when updating Microsoft Office.