XPhone UC System Requirements

 
 

Server

Operating System

  • Up to 25 Users: Microsoft Windows 8.1 Pro & Enterprise / 8 Pro & Enterprise / Windows 7 Professional / Windows XP Professional*
  • Microsoft Small Business Server 2008 / 2003* (32/64 Bit - up to 25 Users)
  • Microsoft Windows Server 2012 R2 / 2012 / 2008 R2 (SP1) / 2008 / 2003 R2* / 2003* (32/64 Bit)
  • Recent service packs mandatory.
  • The XPhone UC Server must not be installed on a terminal server.

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

Virtualization

  • VMware ESX / ESXi / vSphere Server
  • Microsoft Hyper-V 
  • XL Citrix XenServer
  • For the connection of UM services in virtual environments sufficient system capacity has to be available at all times for the XPhone IP channels (XCAPI interface). A dedicated processor core might be beneficial. For more information, see the technical documentation for XCAPI (found in the installation files).
  • Requirements: at least 2 CPU-Cores

Hardware

  • up to 25 Users: 2 GB RAM, 10 GB HDD, Current Desktop CPU
  • up to 100 User: 2 GB RAM, 25 GB HDD, Current Workstation CPU
  • up to 500 User: 4 GB RAM, 50 GB HDD, Current Server CPU
  • up to 1,000 User: 4 GB RAM, 100 GB HDD, Current Server CPU
  • 1,000 to 10,000 Users: on request

The CPU recommendation based on the current Intel Processors classification. XPhone UC Server contains Microsoft .NET 3.5, Microsoft SQL Express (alternative use of: existing Microsoft SQL Server ) and an integrated Webserver (alternative use of: existing Microsoft IIS Webserver).

Edge Server

(Proxy Server for XPhone Mobile Control)

  • Microsoft Windows Server 2012 / 2008 R2 (SP1) / 2008 / 2003 R2* / 2003* (32/64 Bit)
  • 2 GB RAM, Current Server CPU
  • Recent service packs mandatory.
  • The CPU recommendation based on the current Intel Processors classification. XPhone UC Server contains Microsoft .NET 3.5, Microsoft SQL Express (alternative use of: existing Microsoft SQL Server ) and an integrated Webserver (alternative use of: existing Microsoft IIS Webserver).

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

CTI Services

Compatible PBX-System with enabled CSTA / TAPI interface

The TAPI driver must be able to monitor all lines of the telephone system.

ISDN- or IP-Channels (SIP / H.323)

  • Dialogic DIVA BRI-2 / 4BRI-8 / PRI/E1-30
  • TE-Systems XCAPI


SMS-Sending

  • Webprovider (e.g. Mesmo)
  • ISDN

C4B strongly recommends the use of http providers, to offer the full functionality.

E-Mail-Server

  • Microsoft Exchange Server 2016** / 2013 / 2010 / 2007 / 2003* / 2000* (Mixed operation possible in certain scenarios - Mandatory evaluation incurs additional costs)
  • Office 365**
  • IBM Notes 9 / 8.5 / 8* / 7* / 6.5* / 6*
  • Other E-Mailserver with IMAP / SMTP-Support

Public and personal contacts are connected directly at the user´s PC. Public contacts can be connected via the Virtual Directory (CSV import). For more information please refer to the SR5 Whitepaper or server documentation.

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

** Because of a missing MAPI connection between XPhone UC Server and Exchange Server, there are functional restrictions e.g. for Microsoft Office 365 (Exchange Server is not "on premise") and Exchange 2016 Server (MAPI API, from previous Exchange versions, is no longer available)


Webfrontend

  • Internet Explorer 11
  • Firefox 44
  • Microsoft Edge 25
  • Chrome 48

C4B tests each browser version available at the product release. The use of the above-mentioned Browser versions offers the best possible scope. With the use of older versions technical related restrictions may occur.

No longer supported or restricted support (since XPhone UC SR5)

No longer supported

Google Business Contacts


Restricted Support

  • Windows Server 2003 R2*
  • Windows Server 2003*
  • Windows Small Business Server 2003*
  • Windows XP*
  • GSM Modem Cinterion CT63**

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

** C4B strongly recommends the use of http providers, to offer the full functionality.


 

Clients

Operating System

  • Windows 10 Professional (32/64 bit)**
  • Windows 8.1 Pro / Enterprise (32/64 bit)
  • Windows 8 Pro / Enterprise (32/64 bit)
  • Windows 7 Professional (32/64 bit)
  • Windows Vista Business (32/64 bit)
  • Windows XP Professional (32 bit)*

Recent service packs mandatory.

* Up to 20 User (1 User = 1 Device): The limit of 20 users is in accordance with the Windows 10 licence agreement. Use with CTI and UM.

** This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

Terminal Server Environments

  • Windows Terminal Server 2012 R2 / 2012 / 2008 R2 (SP 1) / 2008 / 2003 R2* / 2003* (32/64 Bit)
  • Citrix Terminal Server

The required memory depends greatly on the specific configuration (such as call load, connected databases, user behavior). Starting with the second user, only a part of the memory requirements of the first user is required.

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

Messaging Funktionen

Microsoft Word 2016 / 2013 / 2010 / 2007 / 2003* / 2002*

Recent service packs mandatory.

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

Groupware-Integration

  • Microsoft Outlook 2016** / 2013 / 2010 / 2007 / 2003* / 2002* (32/64 Bit)
  • IBM Notes 9 / 8.5 / 8* / 7* / 6.5* / 6*
  • Tobit David.fx Pro Edition 2012 / Tobit David.fx Pro Edition 2011 / David.zehn! Business Ed.

Recent service packs mandatory.

* This is an older or discontinued version, technical restrictions may thus occur. We recommend using the latest version available.

** Because of a missing MAPI connection between XPhone UC Server and Exchange Server, there are functional restrictions for Exchange 2016 Server (MAPI API, from previous Exchange versions, is no longer available). Public and personal contacts are connected directly at the user´s PC. Public contacts can be connected via the Virtual Directory (CSV import). For more informations please refer to the SR5 Whitepaper or server documentation.

Webfrontend

  • Internet Explorer 11
  • Firefox 44
  • Microsoft Edge 25
  • Chrome 48

C4B tests each browser version available at the product release. The use of the above-mentioned Browser versions offers the best possible scope. With the use of older versions technical related restrictions may occur.

Client installation instructions

  • The XPhone Client Setup requires .NET Framework 3.5.
  • There are separate setups for 32 and 64-Bit Windows operating systems available.
  • A parallel installation of XPhone UC (v4) and XPhone Connect (v5) clients is not supported.
  • Please uninstall the XPhone UC Client first when updating Microsoft Office.

 


 

Mobile

XPhone UC Web

You can also access the Web functions for accessing your XPhone UC office phone, company contacts and Presence Management via your smartphone browser. This function does not require software installation on your smartphone.

All current models are supported, e.g.

  • Apple iPhone
  • Google Android
  • Nokia
  • BlackBerry
  • Other phones on request
 
 

XPhone UC Mobile Control

To enable control of your smartphone via the XPhone UC functions and integrate the end device directly in your PBX infrastructure, a one-time software installation on your smartphone is required. XPhone UC 2011 supports smartphones in the WiFi, 3G or LTE network for this operating mode.


Supported Smartphones

  • Android OS 2.X*
  • Android OS 4.X*

  • BlackBerry: OS 5-7
    - BlackBerry Curve 3G 9300 with OS 5 or later
    - BlackBerry Bold 9000 with OS 5 or later
    - BlackBerry Bold 9700 with OS 5 or later
    - BlackBerry Torch 9800 with OS 6 or later
    - BlackBerry connected to a BlackBerry Enterprise Server 5

* Regarding XPhone Mobile Control version 1.0.1.2

Devices with HTC Sense user interface

  • In some cases there is no pass-through of the dialing process within the HTC Sense application to the XPhone Mobile Control application.
  • The caller popup will not be shown if the device is locked. Only after a manual unlock, the caller popup is visible.


Devices with Android 4.x

  • For outgoing calls, the signaling of call status "Connected" in XPhone UC Commander and XPhone UC Web is not possible. In the Journal, call status and call duration after a call is listed correctly.

 

Database Interfaces

Databases can be connected via the XPhone client or the XPhone server. The integration of data with XPhone Virtual Directory provides additional access via phones, smartphones or the pbx.

 
 
 

Datenbank

XPhone Virtual Directory
Advanced

XPhone Virtual Directory
Basic

Client
Integration

Outlook Public Contacts

Funktion vorhanden

Funktion vorhanden

Funktion vorhanden

Outlook Personal Contacts

Funktion vorhanden

Funktion nicht vorhanden

Funktion vorhanden

Notes Public Contacts

Funktion vorhanden

Funktion nicht vorhanden

Funktion vorhanden

Notes Personal Contacts

Funktion vorhanden

Funktion nicht vorhanden

Funktion vorhanden

ODBC
(SQL, MySQL, Oracle, dBase, SAP R3 / 6, abas…)

Funktion vorhanden

Funktion vorhanden

Funktion vorhanden

LDAP and LDAPs (Active Directory, OpenLDAP)

Funktion vorhanden

Funktion nicht vorhanden

Funktion vorhanden

Tobit David 10 / David.fx 11 / David.fx 12
Global contacts

Funktion vorhanden

Funktion vorhanden

Funktion nicht vorhanden

Tobit David 10 / David.fx 11 / David.fx 12
Personal Contacts

Funktion nicht vorhanden

Funktion nicht vorhanden

Funktion vorhanden

CSV / TXT / XML

Funktion vorhanden

Funktion vorhanden

Funktion nicht vorhanden

XPhone UC Server User

Funktion vorhanden

Funktion vorhanden

Funktion nicht vorhanden

MAPI
(Microsoft Exchange, Novell Groupwise personal Adressbooks)

Funktion nicht vorhanden

Funktion nicht vorhanden

Funktion vorhanden

Microsoft Dynamics NAV 4/5/2009/2013

Funktion vorhanden

Funktion nicht vorhanden

Funktion nicht vorhanden

Microsoft Dynamics CRM 3/4/2011/2013

Funktion vorhanden

Funktion nicht vorhanden

Funktion nicht vorhanden

Salesforce 14

Funktion vorhanden

Funktion nicht vorhanden

Funktion nicht vorhanden

DATEV pro contacts

Funktion vorhanden

Funktion vorhanden

Funktion vorhanden

Phone directory web services:
Das Telefonbuch Deutschland, Swisscom Directories ETV

Funktion vorhanden

Funktion vorhanden

Funktion nicht vorhanden

Phone directory discs:
klickTel LDAP Server, Twixtel, Herold

Funktion nicht vorhanden

Funktion nicht vorhanden

Funktion vorhanden

industry specific solutions and other adressbooks on request

Funktion vorhanden

Funktion nicht vorhanden

Funktion nicht vorhanden


 
 


Legend:

Funktion vorhanden

Feature available

Funktion teilweise vorhanden

Feature partly available

Funktion nicht vorhanden

Feature not available

 
 
 

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