XPhone TAPI System Requirements

 
 

TAPI-Server: Software

Operating system

  • Microsoft Windows 10 Pro/Enterprise 64 bit (release for CTI/UM usage, maximum 20 users)
  • Microsoft Windows Server 2012 / 2012 R2 (SP1)
  • Microsoft Windows Server 2008 R2 (SP1)
  • Current service packs are required.
  • The XPhone Connect Server must not be installed on a terminal server.

Restrictions

  • Microsoft Windows 10 Pro/Enterprise 64 bit: no release for XCC Call Control services (conference call, Follow-Me & AnyDevice) and XPhone Connect Mobile
  • Windows Server 2008 R2: the Team Panel as a shared terminal server application (e.g. Citrix XenApp) is not supported.
  • The "Desktop Experience" feature is only available from Microsoft Windows Server 2012 R2 onwards. This feature allows the compression of voicemails in MP3 for playback via XPhone Connect Mobile.

Software

  • Microsoft .NET Framework 4.5.2
  • Microsoft Messaging API and Collaboration Data Objects (MAPI) 1.2.1
  • Windows Installer 4.5
  • Windows Powershell 1.0

 

SQL Server

  • SQL 2014 Express
  • SQL 2014 Standard / Enterprise Server
  • SQL 2012 Express
  • SQL 2012 Standard / Enterprise Server

 

Webfrontend

(Administration)

  • Internet Explorer 11 / 10
  • Firefox 48
  • Chrome 52
  • Edge 25

C4B tests all browser versions available at product release. Using the mentioned versions provides the best performance. With older versions technical limitations may occur.

Virtualisation

  • VMware ESX / ESXi Server / vSphere Server
  • Microsoft Hyper-V
  • Citrix Xen Server

In a virtual environment, the virtualised computer must also use the hardware timer of the host system, since purely virtualised timers are usually not precise enough for voice transmissions.

For detailed information regarding hardware/virtual timers, please refer to the documentation provided by the virtualisation provider.

CTI services

For CTI services a compatible PBX system with enabled CSTA/TAPI interface is required.

The TAPI driver must be able to monitor all lines of the PBX system.


 

TAPI-Server: Hardware

Connect-User

RAM (GB)

HDD (GB)

CPU-Cores

<20

4 GB

8 GB

2 (z.B. Intel i5)

<100

5 GB

11 GB

2 (z.B. Intel i5)

<250

5 GB

17 GB

2 (z.B. Intel I5 bis I7)

<500

6 GB

27 GB

2 (z.B. Intel Xeon E3)

<1.000

8 GB

52 GB

3 (z.B. Intel Xeon E5)

<2.000

14 GB

102 GB

4 (z.B. Intel Xeon E5)

<3.000

20 GB

200 GB

5 (z.B. Intel Xeon E5)

<4.000

27 GB

200 GB

6 (z.B. Intel Xeon E5)

<5.000

35 GB

250 GB

8 (z.B. Intel Xeon E5)


TAPI Service Provider (TSP)

TAPI drivers for 32 Bit and 64 Bit Windows

  • Genuine 32-bit / 64-bit TAPIService Provider
  • Windows 7 Professional, Windows 8, 8.1 or 10 Enterprise and Pro as well as Windows Server 2008 R2 / 2012 and 2012 R2
  • Supports Terminal Server and Citrix Metaframe environments

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