XPhone Express

Please note: The marketing of XPhone Express was discontinued on 30.06.2018. 
Get to know our new UC solution for SMEs: XPhone Connect Smart.

 
 
 
 

CTI, chat, team-panel & outlook integration: These are the features of XPhone Connect Smart!

Computer telephony (CTI)
Computer telephony (CTI)

No matter whether you want to start, end or forward a call: One mouse click is all it takes. With the caller popup you can see who is waiting at the other end at the first ringing. With one click you accept the call. Hotkey dialing allows you to make calls from virtually any application. Simply mark the desired phone number and enter the previously defined hot key combination. Your client already starts the phone call.

One click dialing
Chat
Chat

Whether 1:1 or in a team: A chat message is your direct line to your colleagues. The chat is not only displayed directly on the screen as a popup. Your counterpart can also answer immediately in the chat popup. Words are not enough for you? No problem: Then send us a picture. Simply drag and drop the file into the chat field. Or create a screenshot directly from the chat. You can edit the image before sending it using the integrated editor. Nothing gets lost: All chats are saved in your journal.

Your direct line to colleagues
Never search again
Never search again

In your client, you can find every contact within seconds - regardless of whether the data is stored in Outlook, Microsoft Dynamics or in a online telephone directory (e.g. Telefonbuch Deutschland). XPhone Connect Smart can connect up to 3 data sources. This way all contacts are available via free text search. On the same data basis, every caller is reliably identified as soon as the phone rings. You want to book a hotel or need a rental car? The German telephone book gives you access to 30 million official contact details.

All contacts always on hand
Your Journal
Your Journal

In the call journal you will find all calls and missed calls including date and time. You can start callbacks from the journal or create call notes and forward them to colleagues. The filter and search function guarantees maximum overview. Are you looking for a link that a colleague sent to you via chat last week? No problem. All chats are automatically saved on your server and can be accessed from here at any time.

All calls & chats at a glance
Presence Management
Presence Management

Unsuccessful call attempts do not only cost time and energy. You can also lose an important contract. XPhone Connect synchronises directly with your calendar and knows when and how long you are on appointment or on holiday. Presence status and call forwarding are automatically adjusted. The colleague you urgently need to see is on the phone right now? Activate the function "Info, if available": As soon as your colleague is available again, a popup appears on your screen.

Know who is available.
Team-Panel
Team-Panel

The turbo for your switchboard: With the Team-Panel you have presence & availability of all colleagues at your fingertips. Positioned via a discreet tab at the top or side of the screen, you can unhide the panel with a simple mouse-over. All telephony functions are simultaneously available here: You can take calls from colleagues via the Team-Panel, connect calls even faster with a double click, start chats or telephone calls.

Maximum overview for more availability
Outlook Integration
Outlook Integration

XPhone integrates seamlessly into your groupware: With the add-in for Microsoft Outlook you can start calls directly from Outlook or send chats and SMS. Would you like to know whether a colleague is on hand or on appointment? No problem thanks to presence information in Outlook, Word & Co

IT & communication become one
 
 
Computer telephony (CTI)

No matter whether you want to start, end or forward a call: One mouse click is all it takes. With the caller popup you can see who is waiting at the other end at the first ringing. With one click you accept the call. Hotkey dialing allows you to make calls from virtually any application. Simply mark the desired phone number and enter the previously defined hot key combination. Your client already starts the phone call.

1
Chat

Whether 1:1 or in a team: A chat message is your direct line to your colleagues. The chat is not only displayed directly on the screen as a popup. Your counterpart can also answer immediately in the chat popup. Words are not enough for you? No problem: Then send us a picture. Simply drag and drop the file into the chat field. Or create a screenshot directly from the chat. You can edit the image before sending it using the integrated editor. Nothing gets lost: All chats are saved in your journal.

2
Never search again

In your client, you can find every contact within seconds - regardless of whether the data is stored in Outlook, Microsoft Dynamics or in a online telephone directory (e.g. Telefonbuch Deutschland). XPhone Connect Smart can connect up to 3 data sources. This way all contacts are available via free text search. On the same data basis, every caller is reliably identified as soon as the phone rings. You want to book a hotel or need a rental car? The German telephone book gives you access to 30 million official contact details.

3
Your Journal

In the call journal you will find all calls and missed calls including date and time. You can start callbacks from the journal or create call notes and forward them to colleagues. The filter and search function guarantees maximum overview. Are you looking for a link that a colleague sent to you via chat last week? No problem. All chats are automatically saved on your server and can be accessed from here at any time.

4
Presence Management

Unsuccessful call attempts do not only cost time and energy. You can also lose an important contract. XPhone Connect synchronises directly with your calendar and knows when and how long you are on appointment or on holiday. Presence status and call forwarding are automatically adjusted. The colleague you urgently need to see is on the phone right now? Activate the function "Info, if available": As soon as your colleague is available again, a popup appears on your screen.

5
Team-Panel

The turbo for your switchboard: With the Team-Panel you have presence & availability of all colleagues at your fingertips. Positioned via a discreet tab at the top or side of the screen, you can unhide the panel with a simple mouse-over. All telephony functions are simultaneously available here: You can take calls from colleagues via the Team-Panel, connect calls even faster with a double click, start chats or telephone calls.

6
Outlook Integration

XPhone integrates seamlessly into your groupware: With the add-in for Microsoft Outlook you can start calls directly from Outlook or send chats and SMS. Would you like to know whether a colleague is on hand or on appointment? No problem thanks to presence information in Outlook, Word & Co

7

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