XPhone Essentials for Microsoft Lync
Additional telephony features & access to all business contacts
XPhone Essentials expands Microsoft Lync with a number of features: Benefit from a company-wide access to all contact data - comfortably via free text search. Start calls from your ERP and CRM system with one mouse click. Thanks to the connection to your existing PBX, you can use extensive additional telephony features.
- Access to all contact data throughout the company
- comfortable free text search
- reliable caller identification
- Real-time access without data replication
- Hotkey control
- TAPI dialer: use the Lync client to call directly from applications
- Click-to-Conversation
- Phone number conversion: all phone numbers are automatically converted into a format recognizable for Lync
- Contact access via LDAP
- Connect your existing telephone system (PBX bridge)
- Multi-PBX support
Access to all contact data
Contact data forms the basis for all types of company communication. XPhone Essentials Virtual Directory integrates all company contacts, eg from your CRM, ERP and other data sources in your Microsoft Lync infrastructure.
Client Add-ons
XPhone Client add-ons extend the Microsoft Lync Client and supply you with telephony features enabling you to make phone calls from a wide variety of business applications – at a click of the mouse.
PBX-Bridge
XPhone Essentials is a software-based Remote Call Control Gateway. It connects your Lync infrastructure with your existing telephone system. You'll benefit from an extended range of services, by using your existing PBX.