XPhone Connect for Skype for Business
XPhone Connect can not only be deployed as a stand-alone-solution. Thanks to the modularity and interoperability of the platform, XPhone Connect can also be deployed to enhance 3rd party solutions such as Skype for Business.
The contact search engine for your Skype for Business client
Contact data is the very foundation of any communication. However, most data is dispersed throughout the organisation and among various databases. With XPhone Connect you can access all your contact information directly in your Skype for Business client by means of a flexible free-text search while incoming callers are reliably identified.
All contacts. In your Skpye client.
Almost any business accumulates a plethora of contact data over the years. The drawback: this data is stored in various databases, applications as well as ERP- and CRM-systems or is altogether stored in the cloud. With XPhone Connect you can link virtually any data source to your Skype for Business client. The data is moreover used for caller identification: any incoming caller, whose information is stored in one of the connected databases, is reliably identified before the call is even answered.
Flexible search. Precise results.
Whether you are searching for a name, company or telephone number: with XPhone Connect you can search all connected databases by means of a flexible free-text search directly in your Skype for Business client. Thanks to the powerful search index you get your search results in a split second. And best of all: these features are not only available in your Windows client, but also in most LDAP capable telephones. Not enough data already? Then you may want to link directory services like public telephone books to your Skype client.
Intuitive user interface. Central administration.
No programming skills required: frequently used data sources (Microsoft Dynamics, Outlook, IBM Notes, etc.) are preconfigured. Via drag and drop all other sources are added and data fields matched. Like this, all features are instantly available in the users´ Skype for Business client without the need for additional local installations.
Features
- Flexible free-text search
(by first name / surname, department, company, phone number, extension etc.) in
the Windows client, in the mobile app and on LDAP-enabled telephones 1, 2
- Caller ID on the Windows
Client
- Search prefix for identifying parameters
- Search prefixes for
searching public and private contacts
- Prioritisation of search
results by data base
- Proximity search
Administration
- Plug & play start-up
- Intuitive administration interface
- Importing & exporting
settings
- No client
installation
- Permissions based on Active Directory user & security groups
Technology
- Direct
access to original data
- High-performance
index with cache for swift data search
- Phone
number index with multiple location capacity
- Prioritisation
of data bases
- Automatic
standardisation of phone numbers
Data base connection
- Number
of data sources: 10 (extensible)
- Multiple
allocation of data fields
- Aggregation
of data fields
- Mapping
wizard for easy linking of source data (Drag & Drop)
- Pre-configured
field links for various standard applications
- Customised
data fields
1 - On LDAP-enabled
phones, access to personal contacts is only possible when user authentication
is supported by the device.
2 - Compatibility and
functional scope are dependent on the LDAP phone used.
Data sources supported (examples)
- Active Directory / LDAP
- ODBC
- XPhone Connect server users
- Microsoft Outlook: public
contacts
- Microsoft Outlook: private
contact folder 1
- IBM Notes: public
contacts
- IBM Notes: private
contacts 1
- Microsoft Dynamics CRM
- Microsoft Dynamics NAV
- Salesforce
- SAP R3 / R6
- DATEV pro
- Das Telefonbuch Deutschland
- The
Swiss telephone book ETV
- CSV / TXT
1 - On LDAP-enabled phones, access to personal contacts is only possible when user authentication is supported by the device.
- Skype for Business 2016 for Windows
- Skype for Business for iOS, Android & Windows Phone
In a nutshell
Features
- Flexible free-text search
(by first name / surname, department, company, phone number, extension etc.) in
the Windows client, in the mobile app and on LDAP-enabled telephones 1, 2
- Caller ID on the Windows
Client
- Search prefix for identifying parameters
- Search prefixes for
searching public and private contacts
- Prioritisation of search
results by data base
- Proximity search
Administration
- Plug & play start-up
- Intuitive administration interface
- Importing & exporting
settings
- No client
installation
- Permissions based on Active Directory user & security groups
Technology
- Direct
access to original data
- High-performance
index with cache for swift data search
- Phone
number index with multiple location capacity
- Prioritisation
of data bases
- Automatic
standardisation of phone numbers
Data base connection
- Number
of data sources: 10 (extensible)
- Multiple
allocation of data fields
- Aggregation
of data fields
- Mapping
wizard for easy linking of source data (Drag & Drop)
- Pre-configured
field links for various standard applications
- Customised
data fields
1 - On LDAP-enabled
phones, access to personal contacts is only possible when user authentication
is supported by the device.
2 - Compatibility and
functional scope are dependent on the LDAP phone used.
Supported data sources
Data sources supported (examples)
- Active Directory / LDAP
- ODBC
- XPhone Connect server users
- Microsoft Outlook: public
contacts
- Microsoft Outlook: private
contact folder 1
- IBM Notes: public
contacts
- IBM Notes: private
contacts 1
- Microsoft Dynamics CRM
- Microsoft Dynamics NAV
- Salesforce
- SAP R3 / R6
- DATEV pro
- Das Telefonbuch Deutschland
- The
Swiss telephone book ETV
- CSV / TXT
1 - On LDAP-enabled phones, access to personal contacts is only possible when user authentication is supported by the device.
Supported Skype versions
- Skype for Business 2016 for Windows
- Skype for Business for iOS, Android & Windows Phone
Datasheet: XPhone Connect for Skype for Business
Find all essential information pertaining to the Skype for Business extension with XPhone Connect in the PDF datasheet.