We want to inspire you for our UCC solution! To do this, we use cookies to provide you with an optimal and personalised website experience. Clicking on "Accept all" allows us to process this data and share it with third-party providers in accordance with our privacy policy. Here you can also adjust the cookie settings at any time.
XPhone Connect for Skype for Business
XPhone Connect enables you to extend Skype for Business to include numerous valuable functions.
Connect various data sources such as ERP or CRM systems:
All contacts are available directly in the Skype client via free text search and are simultaneously used for caller identification.
Contact data integration
Supported data sources
Supported Skype versions
XPhone Connect Directory
Using the XPhone Connect Directory, practically any data source can be connected to Skype for Business. The result: whether ERP, CRM or cloud service – all data sources are available directly in the Skype client via free-text search, whereby both advanced searches can be carried out and exclusion criteria defined. The original file is always accessed; data is not replicated. The permissions can be assigned based on Active Directory users and security groups. Applications are integrated without programming: via Drag & Drop, any data fields can be assigned in the XPhone Connect Directory and made available centrally for all Skype clients (Windows, MAC & mobile).
But not only company contacts are of relevance for everyday tasks.
Whether you are looking for a hotel or a car hire company, XPhone permits
access to the entire Telefonbuch Deutschland, thereby making more than 30
million official contact data items available in the Skype client. This data is
simultaneously used as caller ID: for reliable identification even of callers
who have not been previously stored in any company data base.
Features
- Flexible free-text search
(by first name / surname, department, company, phone number, extension etc.) in
the Windows client, in the mobile app and on LDAP-enabled telephones 1, 2
- Caller ID on the Windows
Client
- Search prefix for identifying parameters
- Search prefixes for
searching public and private contacts
- Prioritisation of search
results by data base
- Proximity search
Administration
- Plug & play start-up
- Intuitive administration interface
- Importing & exporting
settings
- No client
installation
- Permissions based on Active Directory user & security groups
Technology
- Direct
access to original data
- High-performance
index with cache for swift data search
- Phone
number index with multiple location capacity
- Prioritisation
of data bases
- Automatic
standardisation of phone numbers
Data base connection
- Number
of data sources: 10 (extensible)
- Multiple
allocation of data fields
- Aggregation
of data fields
- Mapping
wizard for easy linking of source data (Drag & Drop)
- Pre-configured
field links for various standard applications
- Customised
data fields
1 - On LDAP-enabled
phones, access to personal contacts is only possible when user authentication
is supported by the device.
2 - Compatibility and
functional scope are dependent on the LDAP phone used.
Data sources supported (examples)
- Active Directory
- LDAP/LDAPS
- ODBC
- XPhone Connect server users
- Microsoft Outlook: public
contacts
- Microsoft Outlook: private
contact folder 1
- Microsoft Outlook: shared contact folder
- HCL Notes: public
contacts
- HCL Notes: private
contacts 1
- Microsoft Dynamics CRM
- Microsoft Dynamics NAV
- Salesforce
- SAP R3
- DATEV
- Das Telefonbuch Deutschland
- The
Swiss telephone book ETV
- CSV / TXT
1 - On LDAP-enabled phones, access to personal contacts is only possible when user authentication is supported by the device.
Version | Federation | Contact data integration | Presence Syncing |
Microsoft Teams |
| - |
|
Skype for Business 2019 |
|
|
|
For more information, see XPhone Connect & Microsoft Teams