XPhone Connect for Skype for Business

XPhone Connect can not only be deployed as a stand-alone-solution. Thanks to the modularity and interoperability of the platform, XPhone Connect can also be deployed to enhance 3rd party solutions such as Skype for Business. 

 
 
 
 

The contact search engine for your Skype for Business client

Contact data is the very foundation of any communication. However, most data is dispersed throughout the organisation and among various databases. With XPhone Connect you can access all your contact information directly in your Skype for Business client by means of a flexible free-text search while incoming callers are reliably identified.

 
 
Skype for Business Logo
 
 
 

All contacts. In your Skpye client.

Almost any business accumulates a plethora of contact data over the years. The drawback: this data is stored in various databases, applications as well as ERP- and CRM-systems or is altogether stored in the cloud. With XPhone Connect you can link virtually any data source to your Skype for Business client. The data is moreover used for caller identification: any incoming caller, whose information is stored in one of the connected databases, is reliably identified before the call is even answered.

Flexible search. Precise results.

Whether you are searching for a name, company or telephone number: with XPhone Connect you can search all connected databases by means of a flexible free-text search directly in your Skype for Business client. Thanks to the powerful search index you get your search results in a split second. And best of all: these features are not only available in your Windows client, but also in most LDAP capable telephones. Not enough data already? Then you may want to link directory services like public telephone books to your Skype client.

Intuitive user interface. Central administration.

No programming skills required: frequently used data sources (Microsoft Dynamics, Outlook, IBM Notes, etc.) are preconfigured. Via drag and drop all other sources are added and data fields matched. Like this, all features are instantly available in the users´ Skype for Business client without the need for additional local installations.

 
 
 
In a nutshell
Supported data sources 
Supported Skype versions

Features

  • Flexible free-text search (by first name / surname, department, company, phone number, extension etc.) in the Windows client, in the mobile app and on LDAP-enabled telephones 1, 2
  • Caller ID on the Windows Client
  • Search prefix for identifying parameters
  • Search prefixes for searching public and private contacts
  • Prioritisation of search results by data base
  • Proximity search
 
 

Administration

  • Plug & play start-up
  • Intuitive administration interface
  • Importing & exporting settings
  • No client installation
  • Permissions based on Active Directory user & security groups
 
 

Technology

  • Direct access to original data
  • High-performance index with cache for swift data search
  • Phone number index with multiple location capacity
  • Prioritisation of data bases
  • Automatic standardisation of phone numbers
 
 

Data base connection

  • Number of data sources: 10 (extensible)
  • Multiple allocation of data fields
  • Aggregation of data fields
  • Mapping wizard for easy linking of source data (Drag & Drop)
  • Pre-configured field links for various standard applications
  • Customised data fields
 
 
Kontaktsuche mit XPhone Connect im Skype for Business Client
 

1 - On LDAP-enabled phones, access to personal contacts is only possible when user authentication is supported by the device.
2 - Compatibility and functional scope are dependent on the LDAP phone used.

Data sources supported (examples)

  • Active Directory / LDAP
  • ODBC
  • XPhone Connect server users
  • Microsoft Outlook: public contacts
  • Microsoft Outlook: private contact folder 1
  • IBM Notes: public contacts
  • IBM Notes: private contacts 1
  • Microsoft Dynamics CRM
  • Microsoft Dynamics NAV
  • Salesforce
  • SAP R3 / R6
  • DATEV pro
  • Das Telefonbuch Deutschland
  • The Swiss telephone book ETV
  • CSV / TXT
 
 
 
 
Intrgrationsgrafik Skype for Business
 

1 - On LDAP-enabled phones, access to personal contacts is only possible when user authentication is supported by the device.

  • Skype for Business 2016 for Windows
  • Skype for Business for iOS, Android & Windows Phone
  • Microsoft Lync 2013  for Windows
  • Microsoft Lync Mobile (Android, iOS)
 
 
Skype for Business datasheet preview
 
 

Datasheet: XPhone Connect for Skype for Business

Find all essential information pertaining to the Skype for Business extension with XPhone Connect in the PDF datasheet.

 

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