XPhone Connect enables you to extend Skype for Business to include numerous valuable functions.
Connect various data sources such as ERP or CRM systems:
All contacts are available directly in the Skype client via free text search and are simultaneously used for caller identification.
Using the XPhone Connect Directory, practically any data source can be connected to Skype for Business. The result: whether ERP, CRM or cloud service – all data sources are available directly in the Skype client via free-text search, whereby both advanced searches can be carried out and exclusion criteria defined. The original file is always accessed; data is not replicated. The permissions can be assigned based on Active Directory users and security groups. Applications are integrated without programming: via Drag & Drop, any data fields can be assigned in the XPhone Connect Directory and made available centrally for all Skype clients (Windows, MAC & mobile).
But not only company contacts are of relevance for everyday tasks.
Whether you are looking for a hotel or a car hire company, XPhone permits
access to the entire Telefonbuch Deutschland, thereby making more than 30
million official contact data items available in the Skype client. This data is
simultaneously used as caller ID: for reliable identification even of callers
who have not been previously stored in any company data base.
1 - On LDAP-enabled
phones, access to personal contacts is only possible when user authentication
is supported by the device.
2 - Compatibility and functional scope are dependent on the LDAP phone used.
1 - On LDAP-enabled phones, access to personal contacts is only possible when user authentication is supported by the device.
Contact data integration
Skype for Business 2019
For more information, see XPhone Connect & Microsoft Teams