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City of Wiehl

"We save time and nerves every day."

 
 

In a nutshell

"XPhone has changed our everyday working life dramatically: In fact, no employee would want to do without it. We have significantly increased our availability via the central management of inbound calls and automated call forwarding.

And if a call fails to reach its destination, it is well documented in the journal. This means that every employee always has a clear view of who has tried to call him/her and can start the callback with a single click.



Thanks to the hotkey dialing, it has become virtually superfluous to manually type in phone numbers. 

For example, if I want to call a company, I simply mark the number on the website or in the signature and activate the hotkey – and XPhone starts the call.

This saves us time and nerves every day."

Christoph Claus
Wiehl Municipality

Employed products

  • XPhone Unified Communications
  • XPhone Virtual Directory
  • Alcatel-Lucent OmniPCX Office
Die Stadt Wiehl setzt XPhone ein.
 
 

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