Help us to improve our website!

We want to inspire you for our UCC solution! To do this, we use cookies to provide you with an optimal and personalised website experience. Clicking on "Accept all" allows us to process this data and share it with third-party providers in accordance with our privacy policy. Here you can also adjust the cookie settings at any time.
Technically necessary cookies
Accept all
Save selection

DEG – Deutsche Elektrogruppe: Perfect data integration

"The C4B solution has improved our work to the maximum."


The project

DEG is using XPhone Unified Communications in conjunction with XPhone Virtual Directory at 15 locations, and has improved its communications processes with customers, partners and colleagues.

The key consideration for the purchase decision was the web-based CTI Client, which eliminates the requirement for local installation of clients.

The XPhone server currently supplies 260 clients with call data. Using the LDAP directory service XPhone Virtual Directory, all of the data sources in Lotus Notes, MS Access and SQL databases can be linked and made available to staff.

Stefan Ebert, Infrastruktursupport bei DEG

"The C4B solution has improved our work to the maximum. We now have two reliable call lists, CTI is possible and customer satisfaction has been increased since calls can now be returned reliably.

Staff have real-time access to all customer data and can act more quickly."

Stefan Ebert, infrastructure support at DEG

Products used

  • XPhone Unified Communications
  • XPhone Virtual Directory
  • Siemens HiPath


Subscribe to our Newsletter


Thank you for subscribing. To confirm your subscription, please click the link in your registration email.


An error occured. Please try again.