Intelligent solution for mobile access to all contact data in the organisation

06.12.2011

C4B has announced an extension to its XPhone Virtual Directory solution. Using XPhone Virtual Directory, users can access the central organisation address book with their smartphones or tablet PCs via a Web app.

access companies contact data via mobile phones

C4B, a leading supplier of Unified Communications solutions and CTI software, has announced an extension to its XPhone Virtual Directory solution. Using XPhone Virtual Directory, users can access the central organisation address book with their smartphones or tablet PCs via a Web app. The solution is ideally suitable for mobile employees within an organisation, e.g. Executive Management or Sales, Marketing and Service employees, requiring fast, uncomplicated and safe access to all corporate contact data when out of the office, whereby it does not represent a problem if the corporate contacts are distributed across various locations, applications or data bases.


Personal and public Microsoft Outlook or Lotus Notes contacts

XPhone Virtual Directory supplies mobile users with smartphones or tablet PCs with access to personal and public Outlook contact data including photos. Access to personal and public contact data from Lotus Notes is also possible. Thanks to integrated phone number standardisation, each participant can be dialled immediately from mobile devices – without changing the original data. 

CRM or ERP contact data at the touch of a finger

All contact data from CRM or ERP systems and other data sources such as ODBC data bases, LDAP directories, CSV files or telephone and address book directories is now also available via smartphone. Simply a touch of the finger enables users to utilise all of this data and make calls, send e-mails and text messages as usual or even have locations or routes displayed in Google Maps.

Contact data from the cloud

Thanks to support by the "Das Telefonbuch Deutschland" Web service, users can access around 30 million contact data records via smartphone. And thanks to intelligent search functions such as a free-text search (e.g. "Surname, place, first name"), users receive the requisite information fast and reliably.


Safe access without data loss

XPhone Virtual Directory is a particularly safe method of accessing contact data by smartphone. Access is via https or VPN and using your personal Windows login data. Access restrictions can specify individually what employees are granted access to what contact data. Virtual Directory only supplies various users such as Executive Management or Sales employees, for example, with the data for which they have access authorisation. As no address data is saved on the respective end device and access to the connected data sources is always in real time, this ensures that the contact data can not be used inappropriately in the event of the smartphone getting lost. No address data is saved locally on the respective end devices. When contact data is queried, access is always provided to the address sources. This ensures that no data is lost if the smartphone or tablet PC gets broken or lost.


Availability and price

XPhone Virtual Directory with access to corporate contact data via smartphone or tablet PC is available immediately from C4B partners and Distribution. C4B supplies existing customers with these new features as free downloads within the framework of Service Release 2.

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