CeBIT 2012: C4B presents Service Release 2 of its UC product line

At this year´s CeBIT from 6 to 10 March 2012 in Hanover, Unified Communications solutions and CTI software specialist C4B is again represented with its own stand. At Stand D37 in Hall 13 distributors, customers and interested visitors to the fair have the opportunity to learn about the company´s new products in Unified Communications, computer telephony integration (CTI) and professional contact data management. Visitors to the stand can view all products live, see them demonstrated and discover how professional communication solutions can increase the success of a company.

XPhone Unified Communications 2011

At CeBIT 2012 the focus of C4B’s presence at the fair is on the recent Service Release 2 of XPhone Unified Communications 2011. With this new version the telephony and communication solution from C4B is enhanced with many new features. Thus, for example, it can now be directly connected via CSTA interface both to OmniPCX Enterprise and OmniPCX Office systems from Alcatel-Lucent as well as to Avaya PBXs. With the XPhone solutions this was previously only possible for all Siemens PBX systems and Cisco UC 500. The manufacturer states that this simplifies the set-up process and ensures more stable operation. Now connections to Siemens HiPath 4000 PBXs from V6 onwards can also be carried out without a CAP server. "By using the CSTA protocol an additional TAPI driver is no longer needed and you only have to provide the IP address of the PBX. This makes setting up XPhone Express even easier and users benefit directly from the powerful telephony functions of the solution,” said Marko Gatzemeier, Marketing Manager of C4B.

Advanced functions for mobile workers

For mobile workers C4B presents enhanced mobile phone integration with photo display. The web-based user interface for smartphones has been improved and new functions added. Now you can easily decide whether to set up calls directly via the mobile or using the one-number function via the company PBX.

XPhone TAPI Server

In future the XPhone UC Server can be used as a stand-alone TAPI Service Provider (TSP) to provide third-party applications an interface to the PBX. According to the manufacturer, the TAPI server demonstrates a particularly high degree of flexibility: it is possible, for example, to use the same TAPI interface across numerous locations with different PBXs. The TAPI software is also suitable for use in terminal server environments, is independent of Windows domains and in addition to a 32-bit version is also available in a 64-bit version that can be used both on Windows workstations as well as Windows 2003/2008 servers.

Availability & update

XPhone Unified Communications 2011 SR2 is available from late February 2012 and is offered as a free update for existing customers. All innovations will also be shown live at CeBIT.

Other new products from C4B at CeBIT 2012 include long-term fax archiving for XPhone UC Fax, new functions for the automatic call centre XPhone UC Auto Attendant, such as royalty-free waiting music, and the CTI single workstation solution XPhone Express 2011 for small firms and offices. At CeBIT 2012 C4B is also presenting the recent Service Release 2 of the central web directory service XPhone Virtual Directory 2011.

XPhone Virtual Directory 2011 SR 2

In future the product innovation XPhone Virtual Directory, available since autumn 2010, can be used as a stand-alone product to access all company contacts on the go from any smartphone or tablet PC. In addition, in future other data sources can also be connected. Public and private contacts from Lotus Notes can then be integrated just as easily as Outlook contacts now. Virtual Directory also makes it possible to connect the web service of The Phone Book for Germany, with around 30 million records, or the Herold phone book for Austria. Another technical innovation is integrated proximity searching, which works together with CTI software to display the company record for caller ID of unkown extension numbers. Also possible in future is the prioritisation and grouping of address books.