Softphone for Poly headsets

Whether USB or Bluetooth: the XPhone Connect Softphone is compatible with numerous Poly headsets. C4B tested the models listed below, among others.

Voice transmission works perfectly with any of these headsets. You can control functions such as accept/hang up, mute, etc. at any time in the Connect Client. The following overview shows you which telephony functions can also be controlled directly on the headset.

Whether the telephony functions can be controlled on the headset depends not only on the correct configuration, but also on the driver versions. If you would like to test the functionality in your specific IT environment, our sales partners will be happy to provide you with test licenses. This also applies if you want to test headsets that we don't support yet.

Notes

• The headsets have been tested on Windows 10. For older Windows versions we recommend the use of a test environment.
• For the best possible experience, we recommend the use of the manufacturer SDK.
• Here you will find a list of all headsets approved by Poly: Models supported by the SDK