Whether USB or Bluetooth: the XPhone Connect Softphone is compatible with numerous Poly headsets.
The following models have been tested by C4B:
Voice transmission works perfectly with any of these headsets. You can control functions such as accept/hang up, mute, etc. at any time in the Connect Client.
The following overview shows you which telephony functions can also be controlled directly on the headset.
Please note: Whether the telephony functions can be controlled on the headset depends not only on the correct configuration, but also on the driver versions. If you would like to test the functionality in your specific IT environment, our sales partners will be happy to provide you with test licenses. This also applies if you want to test headsets that we don't support yet.
The headsets have been tested on Windows 10. For older Windows versions we recommend the use of a test environment.
Please note: The HID control does not work if "Plantronics Hub" is running in parallel.
Blackwire c720 (USB)
Savi 7xx, 745
Voyager 5200 UC
Voyager Focus UC B825
Function is supported by Softphone.
This function can not be technically supported by Softphone.
n/a The device does not offer this function.