Whether USB or Bluetooth: the XPhone Connect Softphone is compatible with numerous Plantronics headsets.
The following models have been tested by C4B:
Voice transmission works perfectly with any of these headsets. You can control functions such as accept/hang up, mute, etc. at any time in the Connect Client.
The following overview shows you which telephony functions can also be controlled directly on the headset.
Please note: Whether the telephony functions can be controlled on the headset depends not only on the correct configuration, but also on the driver versions. If you would like to test the functionality in your specific IT environment, our sales partners will be happy to provide you with test licenses. This also applies if you want to test headsets that we don't support yet.
The headsets have been tested on Windows 10. For older Windows versions we recommend the use of a test environment.
Please note: The HID control does not work if "Plantronics Hub" is running in parallel.
Plantronics Blackwire 315.1
Plantronics Blackwire 325.1
Plantronics Blackwire 5210
Plantronics Blackwire 5220
Plantronics Blackwire c720 (USB)
Plantronics Blackwire c725
Plantronics Calisto 610
Plantronics Calisto 620
Plantronics Calisto 3200
Plantronics Calisto 5200
Plantronics Calisto 7200
Plantronics Encore HW515
Plantronics Encore HW520
Plantronics Encore HW525
Polycom Trio 8800
Plantronics Savi 7xx, 745
Plantronics Savi 8210
Plantronics Savi 8220
Plantronics Savi W420
Plantronics Savi W740/A
Plantronics Voyager 4210
Plantronics Voyager 4220
Plantronics Voyager 5200 UC
Plantronics Voyager Focus UC B825
Function is supported by Softphone.
This function can not be technically supported by Softphone.
n/a The device does not offer this function.