Help us to improve our website!

We want to inspire you for our UCC solution! To do this, we use cookies to provide you with an optimal and personalised website experience. Clicking on "Accept all" allows us to process this data and share it with third-party providers in accordance with our privacy policy. Here you can also adjust the cookie settings at any time.
Technically necessary cookies
Accept all
Save selection

Retrieve and activate licences



1. Download and install software

Download the XPhone software: Go to Software Download

Install the software and follow the instructions in the installation wizard.


2. Determine hardware ID

To register your software and retrieve your licences, you will need the hardware ID of the system on which the installation is to be made. The hardware ID is only available after the XPhone Server has been installed.

The hardware ID can be found in the administration interface of the XPhone Connect server at:

System settings > Licences > Licence management > Import licence package


3. Register system and retrieve licences

Licence code to hand

The license code is required for retrieving the licence. It was sent to you by e-mail and you can also find it in your licence certificate.


Open licence management

Licence management for XPhone Connect is directly integrated in the administration interface of your XPhone server. This is available via the following menu (recommended procedure):

System settings > Licences > Licence management > Manage licence package online

Alternatively, you can open licence management for XPhone Connect here.


Enter licence code

Click Next and enter your license code and the security code shown before clicking Next.


Register software

In the next step, please enter the licence holder's full address (software owner). The e-mail address entered here as the administrative contact is used for delivering the licences.

You also have the possibility to enter a technical contact at your service-provider's who also receives the licence information.

After entering the data, please click Next until you are requested to enter the hardware ID.


Enter hardware ID

Enter the hardware ID of the system on which your XPhone software is to be installed.


Retrieve licence

The licenses will be sent to the e-mail address indicated. Open the e-mail and save the license file.


4. Activate licence

WIf you have used license management directly from the administration interface of your XPhone Connect server, the licence is generated and installed directly enabling you to work with the system.

If you have not used integrated licence management, please open the administration interface of your XPhone Connect server and open the licence management function:

System settings > Licences > Licence management > Import licence package

Load the saved licence file (.xml) on the XPhone server and click Import to install the licences.


Subscribe to our Newsletter


Thank you for subscribing. To confirm your subscription, please click the link in your registration email.


An error occured. Please try again.