Retrieve and activate licences

STEP-BY-STEP INSTRUCTIONS ON HOW TO retrieve AND ACTIVATE YOUR XPHONE SOFTWARE

 
 

1. Download and install software

Software download

Download the XPhone software in the Download Centre.


 

Software installation

Install the software and follow the instructions in the installation wizard.


 

2. Determine hardware ID and/or MAC address

In order to register the software and retrieve your licences, you will require the hardware ID and/or MAC address of the system on which installation is to be carried out.

XPhone Connect

The hardware ID can be found in the administration interface of the XPhone Connect server at:

System settings > Licences > Licence management > Import licence package

 

XPhone Unified Communications, XPhone Virtual Directory, XPhone Essentials and Octopus Desk

Determine the MAC address (physical address) by opening the command line and entering the following command:

ipconfig /all

 

3. Register system and retrieve licences

Licence code to hand

The license code is required for retrieving the licence. It was sent to you by e-mail and you can also find it in your licence certificate.

 

Open licence management

XPhone Connect

Licence management for XPhone Connect is directly integrated in the administration interface of your XPhone server. This is available via the following menu (recommended procedure):


System settings > Licences > Licence management > Manage licence package online


Alternatively, you can open licence management for XPhone Connect here.



XPhone Unified Communications, XPhone Virtual Directory, XPhone Essentials and Octopus Desk

Open licence management by clicking the corresponding link to your product:


 

Enter licence code

Click Next and enter your license code and the security code shown before clicking Next.

 

Register software

In the next step, please enter the licence holder's full address (software owner).

The e-mail address entered here as the administrative contact is used for delivering the licences.

You also have the possibility to enter a technical contact at your service-provider's who also receives the licence information.

After entering the data, please click Next until you are requested to enter the hardware ID.


 

Enter hardware ID

Enter the hardware ID of the system on which your XPhone software is to be installed.


 

Retrieve licence

The licenses will be sent to the e-mail address indicated. Open the e-mail and save the license file.

 

4. Activate licence

Open administration interface

XPhone Connect

WIf you have used license management directly from the administration interface of your XPhone Connect server, the licence is generated and installed directly enabling you to work with the system.

If you have not used integrated licence management, please open the administration interface of your XPhone Connect server and open the licence management function:

System settings > Licences > Licence management > Import licence package

Load the saved licence file (.xml) on the XPhone server and click Import to install the licences.


XPhone Unified Communications, XPhone Virtual Directory, XPhone Essentials and Octopus Desk

Install the licence file by opening the administration interface of your XPhone server and opening licence management:

System settings > Licences > Licence management > Import licence package

Load the saved licence file (.xml) on the XPhone server and click Import to install the licences.

 

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