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How do I uninstall XPhone UC / Express Commander?

 
 

Uninstalling UC or Express Commander with resetting all settings and created folders.


If the settings are to be cancelled, the following must be saved:


C:\Users\Username\AppData\Local\XPhone40\Application data\XPhone40

(call journal, rules database, databases created with the CTI Client).


Uninstall the client via the CONTROL PANEL -> UNINSTALL PROGRAMS (For folder view: PROGRAMS AND FUNCTIONS/FEATURES)


Delete the registry keys: HKEY_CURRENT_USER\Software\C4B and HKEY_LOCAL_MACHINE\SOFTWARE\C4B


Delete the directories (if any) for Windows XP:

C:\Documents and Settings\<user name>\Local Settings\Application Data\XPhone40

C:\Documents and Settings\<user name>\Application Data\XPhone40

C:\Documents and Settings\All Users\Application Data\XPhone40

C:\Programs\XPhone40

C:\Programs\Common Files\C4B


Windows 7 and later:

Delete the directories (if any):


C:\Users\Username\AppData\Local\XPhone40

C:\Users\username\AppData\Roaming\XPhone40

C:\Users\All Users\AppData\XPhone40

C:\Program Files\XPhone40

C:\Program Files\Common Files\C4B


Now reinstall.

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