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How can the forwarding number be ignored for MWI when forwarding to voicemail?


If the redirecting number (RedirectedNumber) is to be ignored so that the MWI display is set correctly - e.g. for redirections from external, this can be defined using parameters on the server configuration interface under UM > Voicemail > General > Advanced settings.

Here the setting "MWIMessageCenterNumber" has to be defined with the forwarding destination for voicemail as value.

The forwarding destination for voicemail can be found under Voicemail > General under PBX Routing.

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