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How do I connect XPhone VTAPI to julitecCRM or julitecCONTACT?


What has to be considered for the XPhone VTAPI connection of the software julitecCRM or julitecCONTACT?

To use the CTI function via XPhone VTAPI in the julitec applications, please note the following information:

1) You need the julitec CTI component.

2) A CTI license from julitec is required

3) After the installation of the XPhone VTAPI Client, copy the file TAPI32.dll into the following directory on the client (see also VTAPI manual):

<PROGRAM FILES>\julitec\julitecCTI

Note: On the server the VTAPI component is not required.

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