Help us to improve our website!

We want to inspire you for our UCC solution! To do this, we use cookies to provide you with an optimal and personalised website experience. Clicking on "Accept all" allows us to process this data and share it with third-party providers in accordance with our privacy policy. Here you can also adjust the cookie settings at any time.
Technically necessary cookies
Accept all
Save selection

Why does the OpenScape Business show "CSTA Overall Status: Partially Disabled" in the diagnosis?



The OpenScape Business shows  the alert "CSTA Overall Status: Partially Disabled" in the diagnosis, which causes the PBX node to go offline. 


To solve this, the parameter "ACSE_IgnoreStatusPartiallyDisabled" has to be set. Make sure you're using the most recent XPhone UC V4 or XPhone Connect version.

Navigate in the web-based administration overlay of the XPhone Server to CTI > PBX > LANDLINE (V4) or TELEPHONY > GATEWAYS >  LANDLINE (Connect) and edit your PBX node. Under "Advanced settings", add the parameter "ACSE_IgnoreStatusPartiallyDisabled" with the value "True".

After setting this parameter the OpenScape Business will be active again.

Subscribe to our Newsletter


Thank you for subscribing. To confirm your subscription, please click the link in your registration email.


An error occured. Please try again.