In the XPhone Team Panel or the call control of the XPhone Client, mulap prefixes are displayed before the actual extension number. The mulap prefixes are for example ** and 77, followed by 3-digit extensions. In the XPhone Team Panel, the affected numbers are now displayed and dialed with **123, for example, although the employee's actual extension number is 123.
The prefixes ** and 77 in our example can be removed as follows:
Open the properties of the affected dialing parameter in the XPhone Server administration interface and store the MulapPrefix parameter under "Advanced settings" and set X**,X77 as the value. Save the settings. The parameter automatically controls what is described below for older XPhone versions.