Help us to improve our website!

We want to inspire you for our UCC solution! To do this, we use cookies to provide you with an optimal and personalised website experience. Clicking on "Accept all" allows us to process this data and share it with third-party providers in accordance with our privacy policy. Here you can also adjust the cookie settings at any time.
Technically necessary cookies
Statistics
Comfort
Accept all
Save selection

Why are internal phone numbers of a HiPath 3000 not displayed in the XPhone Client?

 
 

The phone number of internal callers from are only displayed with three dots on the XPhone Client, i.e. identical to calls with suppressed phone number. On the end device, the internal call numbers are displayed correctly.


This is a misbehavior of the automatic trunk filter. This behavior occurs primarily with call numbers that begin with a 7, since trunks of HiPath systems usually also begin with 7.

Call numbers 7xxx are filtered because they are detected by the automatic trunk detection.

This can be remedied by manually entering the trunk filter in XPhone Server.

To do this, open the corresponding PBX node on the XPhone Server and add an option called "FilterNumbers" in ADVANCED SETTINGS.

Assuming the trunks


43001 - 43499


are used, the following regular expression would be appropriate: ^43...$

Upon request, we can provide you with the appropriate regular expression after specifying the trunk numbers. Please refer to this article when requesting.

Subscribe to our Newsletter

 
 
 
 
 
 
 

Thank you for subscribing. To confirm your subscription, please click the link in your registration email.

 
 

An error occured. Please try again.