Help us to improve our website!

We want to inspire you for our UCC solution! To do this, we use cookies to provide you with an optimal and personalised website experience. Clicking on "Accept all" allows us to process this data and share it with third-party providers in accordance with our privacy policy. Here you can also adjust the cookie settings at any time.
Technically necessary cookies
Statistics
Comfort
Accept all
Save selection

Why do my UM dialing parameters only take effect for the main location?

 
 

Question:

Why do my UM dialing parameters only take effect for the main site?


Solution:

Assuming that each extension exists only once across sites, you can proceed as follows:


In the administration interface, open SYSTEM SETTINGS > UM > GENERAL. There you will find the parameter "NumberSearchFormats" under "Advanced Settings".

The values of the entry "i,+can,0an,00can" have the following meaning:

i = internal phone number (extension)

+can = international format starting with +

c = country / country code

a = area code

n = number / main number (contains the extension number)

0an = national format

00can = international format starting with 00


You can now store the numbers of the other locations behind it:

Example: i,+can,0an,00can,+491111111i,+492222222i,...


Please note that the "i" must not be missing after the newly added numbers.

Subscribe to our Newsletter

 
 
 
 
 
 
 

Thank you for subscribing. To confirm your subscription, please click the link in your registration email.

 
 

An error occured. Please try again.