Help us to improve our website!

We want to inspire you for our UCC solution! To do this, we use cookies to provide you with an optimal and personalised website experience. Clicking on "Accept all" allows us to process this data and share it with third-party providers in accordance with our privacy policy. Here you can also adjust the cookie settings at any time.
Technically necessary cookies
Accept all
Save selection

Why are fax numbers not taken over when selected via the Global Address List?


If you address a fax in Microsoft Outlook via the button "Fax To:" and select the contacts via the Global Address List, it may happen that the fax number is not transferred to the Outlook fax form.

This can happen if phone numbers are not entered correctly in the Global Address List. Make sure that in the contact folders that can be selected via the Global Address List (GAL), the country code, area code and phone number have been entered in the correct fields in the phone numbers. If necessary, you must first configure your location settings in the Windows "Control Panel" under "Phone and Modem".

Subscribe to our Newsletter


Thank you for subscribing. To confirm your subscription, please click the link in your registration email.


An error occured. Please try again.