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Why are fax numbers not taken over when selected via the Global Address List?

 
 

If you address a fax in Microsoft Outlook via the button "Fax To:" and select the contacts via the Global Address List, it may happen that the fax number is not transferred to the Outlook fax form.

This can happen if phone numbers are not entered correctly in the Global Address List. Make sure that in the contact folders that can be selected via the Global Address List (GAL), the country code, area code and phone number have been entered in the correct fields in the phone numbers. If necessary, you must first configure your location settings in the Windows "Control Panel" under "Phone and Modem".

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