Help us to improve our website!

We want to inspire you for our UCC solution! To do this, we use cookies to provide you with an optimal and personalised website experience. Clicking on "Accept all" allows us to process this data and share it with third-party providers in accordance with our privacy policy. Here you can also adjust the cookie settings at any time.
Technically necessary cookies
Accept all
Save selection

How can I show a Dashboard for unknown callers?


No Dashboard is shown for unknown callers, because there doesn't exist a contact for the caller in the data sources of the Directory. How can I still show a Dashboard for unknown callers?

Two steps are necessary:

1) Navigate to the Connect Client settings of your location in the XPhone Connect server web interface. Scroll down to the "Advanced settings" and click on "Add...".

Add the following entry:

Name | Value
Dashboard.ForceEmptySearch | true

Save the entry and the Connect Client settings.

2) In the Dashboard Designer navigate to the desired Dashboard to be displayed for unknown callers.

In the area "Create/Edit Dashboard" choose the data source "Any data source". (You maybe need to click on the [...] button to find it.)

Save your Dashboard.

Unknown callers should now have a Dashboard displayed.

Subscribe to our Newsletter


Thank you for subscribing. To confirm your subscription, please click the link in your registration email.


An error occured. Please try again.