Browse our knowledge base and find answers to all technical questions about XPhone Connect.
For certain users, you cannot see the presence status of a colleague, regardless of the relationship to that user defined in the XPhone Connect Client. In this case the option "This user is a VIP" is activated in the user's "Properties" on the XPhone Server.
On the XPhone Client, the message "No internal message memory is configured for the user" appears on startup. The light on the lower right edge of the XPhone client is red or yellow (when using CTI functions)
How can you access the Microsoft SQL 2008 Express database UCDATA08 or the instance called UCS08 of the XPhone Server or Virtual Directory Server, for example, to configure a backup?
Communication between the Connect Servers inside and outside the DMZ is automatically encrypted and no certificates are required for this. In the DMZ scenario, only the Connect Server in the DMZ must be allowed to establish outbound TCP connections to ports 443, 2195, and 2196.
Incoming fax or voicemail messages are accepted by the XPhone Server but not received by the user. In addition, no delivery confirmations are sent for fax or text messages.