This article explains the necessary configuration of the telephony dialing parameters when using the E.164 numbering plan. For example, this configuration is necessary for Cisco Unified Communication Manager with E.164 configuration.
An application uses a TAPI line provided by the XPhone TAPI Service provider. The XPhone TAPI Service provider does not signal the phone numbers as expected, so no Popup windows are being created by the application or the numbers in the application cannot be called via the TAPI line.
In which format do the phone numbers need to have been entered into the source (Active Directory or text file), so that they can be created as lines in the XPhone server and automatically be assigned to the users?
After an Update from version 5.0.73 SR3 to version 6.0.63 SR1 the data fields "Call", "Contact" and "User" are missing from the Dashboard Designer. Dashboards which previously contained these elements don't display them in the Client anymore.
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For certain users, you cannot see the presence status of a colleague, regardless of the relationship to that user defined in the XPhone Connect Client. In this case the option "This user is a VIP" is activated in the user's "Properties" on the XPhone Server.
On the XPhone Client, the message "No internal message memory is configured for the user" appears on startup. The light on the lower right edge of the XPhone client is red or yellow (when using CTI functions)
How can you access the Microsoft SQL 2008 Express database UCDATA08 or the instance called UCS08 of the XPhone Server or Virtual Directory Server, for example, to configure a backup?