No Dashboard is shown for unknown callers, because there doesn't exist a contact for the caller in the data sources of the Directory. How can I still show a Dashboard for unknown callers?
Incoming fax message are delivered as a PDF, but the PDF does not have the correct A4 format. How can I force that?
You can't use the One Number function via the XPhone Connect Mobile App. To use the One Number function outbound for the Mobile Integration of the XPhone Mobile App you need to meet the following requirements:
Which settings in the XPhone Server can be changed regarding number signalling, inbound calls and outbound calls?
If an employee from location A calls location B, only the internal extension is displayed in the XPhone Client. Since the phone numbers are included in the address book complete with dialling code and main phone number, name resolution does not work.
The XPhone Connect Client doesn't show any results when searching for a (first)name, even if the mappings are correct in the XPhone Connect Directory. This happens because the Service "SQL Full-text Filter Daemon Launch Service" doesn't start.
The IIS error "HTTP Error 500.21 - Internal Server Error - Handler "PageHandlerFactory-Integrated" has a bad module "ManagedPipelineHandler" in its module list." appears if you try to open the administration frontend. This happens if the installation of ASP.Net encountered an error. You can fix this error the following way:
How can the display of the fax formular for incoming fax messages sent to users of the Outlook client be deactivated? This is done directly on the XPhone server under UM > FAX > GENERAL in the "Advanced Settings"
An incoming fax or voicemail in the user's inbox shows an IP adress instead of the callnumber of the sending person in the header. Open the XCAPI configuration (expert mode: View -> expert mode) and navigate to the set controller -> Callnumberfilter settings -> tab "Callnumber from Network").
How can fax messages per user or fax number be archived in specified folders? Go to Systemsettings > UM > Fax > Printer and set a new printer there.