How can the display of the fax formular for incoming fax messages sent to users of the Outlook client be deactivated? This is done directly on the XPhone server under UM > FAX > GENERAL in the "Advanced Settings"
An incoming fax or voicemail in the user's inbox shows an IP adress instead of the callnumber of the sending person in the header. Open the XCAPI configuration (expert mode: View -> expert mode) and navigate to the set controller -> Callnumberfilter settings -> tab "Callnumber from Network").
How can fax messages per user or fax number be archived in specified folders? Go to Systemsettings > UM > Fax > Printer and set a new printer there.
Incoming fax, that are shown in the XPhone Client, can't be opened. Incoming fax are delivered in the TIF format. On many operating systems is no application (Picture Viewer) for TIF documents set as standard. You can define these as following:
Incoming Fax, that are printed directly via the UM server, are printed in the wrong size (generally smaller). Open in the web administration of the UM server the SETTINGS -> UM -> FAX -> GENERAL.
Incoming Fax messages are not received by the XPhone Server. It can be seen in the Fax2Mail logfile that the XPhone server evaluates incoming numbers immediately and does not wait for the PBX system to transfer the Fax number fully.
Can all in and outcoming Fax documents be automatically archived? Archivation of incoming fax messages: Open in the administrationsurface UM -> FAX -> GENERAL
While accessing the administration interface or in notifications from the Windows event screen the following alert appears: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms."
While trying to access the sites XPhone Admin, UC Settings and XPhone Web a runtime error appears. Check the following points: 1. ASP.NET v2.xx needs to be authorized in the Internet Information Service (IIS) under WEB SERVICE EXTENSION.
Will users, created by an AD- or Text-Connector, be deleted if they are no longer present in the source? Every connector has built-in security mechanisms. A user added by a connector gets deleted after the connector runs three times.