When trying to login to the XPhone Server administration interface a message appears: "Logon cancelled. User logged out." This message appears after too many failed login attempts.
You created users in your XPhone Connect server with a Text-Connector, and now you want to continue to manage them with an AD-Connector. How can you achieve this?
This article explains the necessary configuration of the telephony dialing parameters when using the E.164 numbering plan. For example, this configuration is necessary for Cisco Unified Communication Manager with E.164 configuration.
An application uses a TAPI line provided by the XPhone TAPI Service provider. The XPhone TAPI Service provider does not signal the phone numbers as expected, so no Popup windows are being created by the application or the numbers in the application cannot be called via the TAPI line.
In which format do the phone numbers need to have been entered into the source (Active Directory or text file), so that they can be created as lines in the XPhone server and automatically be assigned to the users?
After an Update from version 5.0.73 SR3 to version 6.0.63 SR1 the data fields "Call", "Contact" and "User" are missing from the Dashboard Designer. Dashboards which previously contained these elements don't display them in the Client anymore.
How long will the statistic data for XPhone Connect Analytics be stored and can be displayed for the Analytics Team leader?
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Browse our knowledge base and find answers to all technical questions about XPhone Unified Communications.
Browse our knowledge base and find answers to all technical questions about XPhone Connect.