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Why is it no longer possible to access contact folders after some time?
The access to the connected private and/or public Outlook contact folders, which were integrated via the Virtual Directory as data source, is no longer possible after some time. In the Windows Event Viewer there is a MAPI error 8004011D or "MAPI_E_FAILONEPROVIDER" in the application log.
Why is the search in PostgreSQL case sensitive?
The search in a connected PostgreSQL database is case sensitive. This means that the database gives results only if you searched with the corresponding upper and lower case letters
How can I check if my LDAP Client interface correctly works?
A LDAP client interface has been configured in the XPhone Connect Directory. How can I check if it works?
What format must telephone numbers in address books or databases have?
Do address books or databases linked to the XPhone Client or Virtual Directory have to contain phone numbers in canonical format, e.g. +49(89)123456? XPhone or the Virtual Directory accepts all common formats.
[V4] How can I connect the Active Directory as an address book via LDAP?
The Active Directory (AD) can be connected to the CTI / UM Client as an address book. In the client click on Tools -> Address Books -> New Address Book. Assign a name of your choice.
Warum wird mein konfiguriertes SIP-Gateway nicht "grün"?
Ein SIP-Gateway zur Telefonanlage wurde konfiguriert, um Features wie z.B. AnyDevice zu nutzen. Das SIP-Gateway bleibt jedoch nach dem Speichern auf "gelb" und wird nicht "grün". Woran kann das liegen?
How can I notify the administrator when a user is deleted by connectors?
After the third connector run, the Active Directory or text connector deletes all users that no longer fall within the filter criteria, for example, users are no longer members of the relevant security group in the Active Directory. What needs to be configured so that the administrator is notified by e-mail before users in the XPhone Server are deleted from the Text or Active Directory connector?
Why is the Virtual Directory Administration interface crashing?
As soon as you move the mouse pointer over the Virtual Directory administration interface, the Virtual Directory interface crashes. An exception error appears that refers to PresentationCore.dll.
Active Directory Connector / Text Connector: Format of phone numbers
In which format do phone numbers have to be created in the Active Directory or in a text file in order to be automatically created in the XPhone Server using the Connector function? The connector first filters special characters such as round brackets, minus signs and slashes. The following formats are generally permitted:
Was kann ich gegen schlechte Sprachqualität bei der Verwendung von Softphone tun?
Sie verwenden XPhone Connect Softphone und die Sprachqualität ist schlecht. Was kann ich tun, um die Qualität zu verbessern?