The access to the connected private and/or public Outlook contact folders, which were integrated via the Virtual Directory as data source, is no longer possible after some time. In the Windows Event Viewer there is a MAPI error 8004011D or "MAPI_E_FAILONEPROVIDER" in the application log.
The search in a connected PostgreSQL database is case sensitive. This means that the database gives results only if you searched with the corresponding upper and lower case letters
A LDAP client interface has been configured in the XPhone Connect Directory. How can I check if it works?
Do address books or databases linked to the XPhone Client or Virtual Directory have to contain phone numbers in canonical format, e.g. +49(89)123456? XPhone or the Virtual Directory accepts all common formats.
The Active Directory (AD) can be connected to the CTI / UM Client as an address book. In the client click on Tools -> Address Books -> New Address Book. Assign a name of your choice.
Ein SIP-Gateway zur Telefonanlage wurde konfiguriert, um Features wie z.B. AnyDevice zu nutzen. Das SIP-Gateway bleibt jedoch nach dem Speichern auf "gelb" und wird nicht "grün". Woran kann das liegen?
After the third connector run, the Active Directory or text connector deletes all users that no longer fall within the filter criteria, for example, users are no longer members of the relevant security group in the Active Directory. What needs to be configured so that the administrator is notified by e-mail before users in the XPhone Server are deleted from the Text or Active Directory connector?
As soon as you move the mouse pointer over the Virtual Directory administration interface, the Virtual Directory interface crashes. An exception error appears that refers to PresentationCore.dll.
In which format do phone numbers have to be created in the Active Directory or in a text file in order to be automatically created in the XPhone Server using the Connector function? The connector first filters special characters such as round brackets, minus signs and slashes. The following formats are generally permitted:
Sie verwenden XPhone Connect Softphone und die Sprachqualität ist schlecht. Was kann ich tun, um die Qualität zu verbessern?