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Why are incoming Fax messages not received by the XPhone Server?
Incoming Fax messages are not received by the XPhone Server. It can be seen in the Fax2Mail logfile that the XPhone server evaluates incoming numbers immediately and does not wait for the PBX system to transfer the Fax number fully.
How can in and outcoming Fax be archived?
Can all in and outcoming Fax documents be automatically archived? Archivation of incoming fax messages: Open in the administrationsurface UM -> FAX -> GENERAL
Why can't I access the XPhone administration interface? (cryptographic algorithms)
While accessing the administration interface or in notifications from the Windows event screen the following alert appears: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms."
Why do I get an runtime error when trying to run XPhone web applications?
While trying to access the sites XPhone Admin, UC Settings and XPhone Web a runtime error appears. Check the following points: 1. ASP.NET v2.xx needs to be authorized in the Internet Information Service (IIS) under WEB SERVICE EXTENSION.
Will users, created by a connector, be deleted if they are no longer present in the source?
Will users, created by an AD- or Text-Connector, be deleted if they are no longer present in the source? Every connector has built-in security mechanisms. A user added by a connector gets deleted after the connector runs three times.
Commissioning guide: How can I install and configure the XPhone Connect Server?
This guide follows you through every step to properly install and configure the XPhone Connect Server:
Why can't I login on the XPhoneSettings site?
A user opens the XPhone Settings website on his workstation yet isn't offered a login window.
How can I call internally and pick calls across locations?
You've configured multiple Telephony-Gateways of different locations in the XPhone Server. Because they are connected, users can call internally and pick calls across locations. If this isn't being routed by the PBX automatically, you can configure this in the XPhone Server.
What log files are needed when there is a problem with UM functions?
What log files are needed for analysis if there is a problem with fax, voicemail or text messaging functions or the messages do not reach the recipient?
Why can't other users see my changed presence information?
The description of a presence status in the XPhone Connect server was changed, e.g. from "Out of office" to "Test drive". The user themself sees the changed description, other users however are still seeing "Out of office".