Unified Communications

XPhone simplifies your communications: facilitating an efficient
exchange throughout your organisation, increasing availability
for customers and streamlining processes.

Communications as success driver
Webcast

Get an overview of 
XPhone Connect in
our live-webcast.

XPhone Connect LIVE
 
 
Unified Communications

XPhone simplifies your communications: facilitating an efficient
exchange throughout your organisation, increasing availability
for customers and streamlining processes.

1
Webcast

Get an overview of 
XPhone Connect in
our live-webcast.

2

The communication solution for your company

XPhone expands your PBX with state-of-the-art Unified Communications services. And does it exactly the way you need it: you can implement XPhone as a complete solution or use individual modules. Already have a UC solution in place? Then XPhone offers you valuable additional functions such as flexible free-text search across all contact data.

The complete solution

Whether computer telephony, chat, conference call server, screen sharing, presence management or Mobile App: XPhone offers the entire spectrum of modern communication. All functions are available with practically all major PBXs - even if you use different systems at different locations.

The module solution

XPhone is designed to be fully modular. Instead of being a complete solution, you can also use XPhone as a stand-alone fax or TAPI server. Other stand-alone modules are the Auto Attendant, the Directory service and the business intelligence solution Analytics. With XPhone you only ever buy the services you actually need.

The expansion solution

Already using a UC solution such as e.g. Skype for Business or Cisco Jabber? The XPhone Connect Directory allows you to connect virtually any data source to your UC solution. This makes all contacts available to you in a flexible free-text search: company-wide and across locations and applications.

 
 
 
Mobile App

With the Mobile App for iOS, Android & Windows you can communicate on the go just as conveniently as in the office. Set up phone calls via the company (One-Number), adjust your call forwarding or your presence status and access all your contacts - whether from Outlook, ERP or CRM. Through your contact list you have the presence of all colleagues in view - and can seamlessly continue chats you started in the office on the road.

For iOS, Android & Windows
Conference call server

Easier than ever: with the plugin for Outlook and Notes you can set up conference calls with just a click. You control the conference comfortably via your Client and can invite additional participants or mute individual participants if necessary. Thanks to the ActiveSpeaker display you can always see who is currently speaking. In addition, you can flexibly expand internal conference calls with a group chat or a screen presentation. 

Conference calls with a click
Never search again
How much time do you lose every day looking for phone numbers? With the XPhone Connect Directory you can connect virtually any data source - whether an ERP or CRM system, a private Outlook folder or the phone book. Via flexible free-text search, all contacts are available directly in the Client in seconds: on both the PC and mobile via app. At the same time, all callers are reliably identified.
All contacts always to hand
AnyDevice

You’re on the road a lot or work regularly from home? With XPhone Connect you can use all CTI functions with your home landline or hotel phone - and set up conference calls or forward calls just as easily as in the office. Simply enter the relevant phone number in the Client - done. The connection is set up via the company so your office number is always displayed.

CTI functions for any fixed or mobile phone
Team-Panel

With the Team-Panel you have the presence & availability of entire teams and departments in view. Via a discreet tab positioned at the top of the screen you can fold out the panel with a simple mouseover. At the same time, all telephony functions are available here: you can pick up calls from colleagues via the Team-Panel, connect calls even faster with a double click or initiate chats, calls or conference calls.

Maximum overview for more availability
AppLink
Utilise the potential of your data! With XPhone Connect AppLink you can display all information from key applications such as ERP or CRM the moment the phone rings. Precisely tailored to your needs. So your Sales team see e.g. the caller’s customer number & payment terms while Service is shown the product version they are using directly in the Client. At the same time you can launch actions in the connected applications.
IT & communication become one
Analytics
You can only make the right decisions if you know the facts. With the business intelligence tool you can analyse all telephone data with a click of the mouse. In clearly structured graphics and dashboards you see how load peaks are distributed and on what days of the week and times of the day the most calls are lost. You can flexibly compare time periods and filter all calls with a click for internal and external calls.
Business intelligence for your telephony
Screen-Sharing
Sometimes words are not enough. For example, when you want to discuss a presentation or finalise a draft. The quickest way to get a good result is often viewing the screen together. With XPhone Connect you can invite your colleagues to a Screen-Sharing session in seconds - without fiddly session number entry or additional software. Hand over the mouse and keyboard control - or flexibly expand screen sharing to add a conference call or group chat.
A picture says more than 1,000 words
Intelligent voicemail
Do your colleagues always forget to activate their voicemail too when they go to a meeting? No problem with XPhone Connect. Thanks to automatic syncing with your Outlook or Notes calendar the voicemail system knows all appointments, switches on automatically and if desired tells your callers when you can be reached again. International callers are recognised by the country code and greeted accordingly. You can listen to the voicemails themselves via the Client, email or the Mobile App.
Always up-to-date thanks to calendar syncing
 
 
Mobile App

With the Mobile App for iOS, Android & Windows you can communicate on the go just as conveniently as in the office. Set up phone calls via the company (One-Number), adjust your call forwarding or your presence status and access all your contacts - whether from Outlook, ERP or CRM. Through your contact list you have the presence of all colleagues in view - and can seamlessly continue chats you started in the office on the road.

1
Conference call server

Easier than ever: with the plugin for Outlook and Notes you can set up conference calls with just a click. You control the conference comfortably via your Client and can invite additional participants or mute individual participants if necessary. Thanks to the ActiveSpeaker display you can always see who is currently speaking. In addition, you can flexibly expand internal conference calls with a group chat or a screen presentation. 

2
Never search again
How much time do you lose every day looking for phone numbers? With the XPhone Connect Directory you can connect virtually any data source - whether an ERP or CRM system, a private Outlook folder or the phone book. Via flexible free-text search, all contacts are available directly in the Client in seconds: on both the PC and mobile via app. At the same time, all callers are reliably identified.
3
AnyDevice

You’re on the road a lot or work regularly from home? With XPhone Connect you can use all CTI functions with your home landline or hotel phone - and set up conference calls or forward calls just as easily as in the office. Simply enter the relevant phone number in the Client - done. The connection is set up via the company so your office number is always displayed.

4
Team-Panel

With the Team-Panel you have the presence & availability of entire teams and departments in view. Via a discreet tab positioned at the top of the screen you can fold out the panel with a simple mouseover. At the same time, all telephony functions are available here: you can pick up calls from colleagues via the Team-Panel, connect calls even faster with a double click or initiate chats, calls or conference calls.

5
AppLink
Utilise the potential of your data! With XPhone Connect AppLink you can display all information from key applications such as ERP or CRM the moment the phone rings. Precisely tailored to your needs. So your Sales team see e.g. the caller’s customer number & payment terms while Service is shown the product version they are using directly in the Client. At the same time you can launch actions in the connected applications.
6
Analytics
You can only make the right decisions if you know the facts. With the business intelligence tool you can analyse all telephone data with a click of the mouse. In clearly structured graphics and dashboards you see how load peaks are distributed and on what days of the week and times of the day the most calls are lost. You can flexibly compare time periods and filter all calls with a click for internal and external calls.
7
Screen-Sharing
Sometimes words are not enough. For example, when you want to discuss a presentation or finalise a draft. The quickest way to get a good result is often viewing the screen together. With XPhone Connect you can invite your colleagues to a Screen-Sharing session in seconds - without fiddly session number entry or additional software. Hand over the mouse and keyboard control - or flexibly expand screen sharing to add a conference call or group chat.
8
Intelligent voicemail
Do your colleagues always forget to activate their voicemail too when they go to a meeting? No problem with XPhone Connect. Thanks to automatic syncing with your Outlook or Notes calendar the voicemail system knows all appointments, switches on automatically and if desired tells your callers when you can be reached again. International callers are recognised by the country code and greeted accordingly. You can listen to the voicemails themselves via the Client, email or the Mobile App.
9
 
 

The XPhone effect

Utilise the potential of a modern Unified Communications solution.

 
 

MORE TIME

 
 
Mehr Zeit

What is the most common complaint in the office? Too little time. The irony: the real time consumers are often the little things. Save time & nerves: with XPhone Connect you never have to search for or type in a phone number again. Making calls, forwarding or setting up conference calls only costs you a click. 

HAPPY CUSTOMERS

 
 
zufriedene Kunden

What do your customers want? Personal support. And a contact who is there for them. What your customers don't want: endless music on hold. With XPhone Connect you optimise your availability - thanks to intelligent call control, Follow-Me function & voicemail that knows when you are available again. 

STRONG TEAMWORK

 
 
Teamarbeit leicht gemacht

Intensive interaction is vital for successful teamwork. With XPhone Connect you can set up a conference call with a click - and expand it at any time with a group chat or screen sharing. Thanks to presence management and Team Panel, you can see at a glance which colleagues are available for you.

MAXIMUM MOBILITY

 
 
Mobilität

In the office today, visiting a customer tomorrow and working from home the day after? No problem. Thanks to AnyDevice you can set up conference calls and forward calls in the home office or a hotel too. With the Mobile App you always have all contacts, presence statuses & chats at your fingertips.  And Follow-Me makes sure every call reaches you. Wherever you are.

 
 
 

New communication solution. Proven basis.

 
 
 
 

Can great effects only be achieved with large investments? On the contrary. With XPhone Connect you can keep your proven infrastructure – and nevertheless profit from the key advantages of a state-of-the-art communications solution. 

Whether Unify, Alcatel-Lucent, Cisco or Mitel: XPhone Connect supports virtually all major PBX manufacturers. Even if you use different PBXs at different company locations. So even the most heterogeneous PBX landscapes merge to form a uniform communication solution. 

Neue Unternehmenskommunikation
 

Go a step further!

Integrate communication – optimise processes

 
 
 
 

Modern communication does not mean maximising the number of your channels. But rather, that you can interlink your communication with your most important tools in a targeted way. For example with your ERP or CRM system.

Imagine your sales department immediately sees the caller's customer number, last orders and payment terms for each incoming call. And could create a new opportunity with a click.

How? With the XPhone Connect Dashboard.

Integrierte Kommunikation
 
 
 

More simplicity. For your success.

 
 

Two ideas drive us:

  1. Good communication is the basis for the success of a company.
  2. Good communication must be simple.

Why? Because communication is a core business for virtually any company – regardless of size or industry. Because day in day out, tens of millions of phone calls, emails, chats and conferences decide the fate of major projects and orders.  Because every interaction within the company can be the spark for the next great idea.

Our goal:

Our goal is that no barrier disrupts your communication: neither technical, nor geographic, nor time-related. With a software that needs no explanation. That works independently of device, location & infrastructure. And integrates seamlessly into your IT landscape.

Get to know the difference. And opt for more simplicity.

Einfache Kommunikation
 

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