CTI- and UC-Software for IBM Notes

 
 

Get more from IBM Notes: XPhone Connect extends Notes with powerful CTI features and an efficient presence management.

Thanks to automatic synchronisation with your Notes calendar, both your presence status and call forwarding are automatically adjusted. A manual conversion to the voicemail is not neccessary.

Start calls directly from an e-mail or from the Notes contacts. You can schedule conference calls directly in the Notes calendar, and manage the conference flexibly via the calendar.

CTI-Software für IBM Notes

The Notes integration is available for the following XPhone solutions:

Depending on the deployed XPhone-solution and the IT infrastructure the range of functions varies.

 
 
 
Service features
Supported versions

Our services

  • Computer telephony (CTI): make calls, receive calls, swap calls etc.
  • Schedule and manage phone conferences in the Notes calendar
  • All communication channels available directly at the contact (including chat & SMS)
  • Caller identification in the XPhone client
  • Display the presence status in the XPhone client
  • Notes calendar automatically controls presence status, voicemail & call diversion1
  • Comprehensive call journal
  • Fax reception as an e-mail attachment
  • Voicemail as an e-mail attachment
  • Access to all address books via the Notes client 
  • Call notes to colleagues are automatically filled with the caller data
  • E-mail on call in absence
 
 

More value for you

  • no complex searches for data sets
  • no mistyping phone numbers and addresses
  • comprehensive presence status display
  • automatic control of intelligent voicemail
 
 
 

1 Clientseitiger Kalender-Abgleich

  • IBM Notes 9 
  • IBM Notes 8.5 

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