Make Calls Directly from Business Central
Seamless Telephony Integration for Business Central with XPhone Connect
With XPhone Connect, you can make calls directly from Business Central without manually dialing numbers. Incoming callers are automatically identified, and relevant customer data is displayed instantly. Thanks to mobile connectivity, you always have access to your Business Central contacts – whether on your PC, smartphone, or system phone.
- Click-to-dial without manual number entry
- Automatic caller identification with real-time data
- Mobile access to Business Central contacts
Seamlessly Connect Customer Data & Calls
XPhone Connect integrates deeply with Microsoft Dynamics 365 Business Central, ensuring greater convenience, efficiency, and time savings. Thanks to Computer Telephony Integration (CTI), you can make calls or send faxes directly from Business Central without manual effort. All Business Central contacts are available in the XPhone Client with a flexible free-text search. Incoming callers are not only identified automatically—you can also display virtually any customer information stored in Dynamics within the XPhone Dashboard, tailored precisely to your needs.
Business Central Contacts – Always Accessible, Secure & Flexible
With XPhone Connect, you have instant access to your Business Central contacts, anytime and anywhere. Whether via smartphone, system phone, intranet, or other LDAP-enabled applications & systems, every contact is just one click away. Your data remains secure and GDPR-compliant, always stored on your own server.
Our Services at a Glance
- Make calls directly from Microsoft Dynamics 365 Business Central
- Caller identification based on your Business Central contacts – also available on smartphones via the mobile app
- Mobile access to Dynamics Business Central contacts
- Transfer caller data into Business Central forms
- High-performance contact data search
The Dashboard Designer offers ready-to-use dashboard templates for certain Business Central versions. These dashboards allow Business Central actions to be executed directly when a call is received.
Please note that the dashboard templates must be manually adapted to the respective customer system.
The integration of Microsoft Dynamics 365 Business Central requires support from the C4B Professional Services team.
Your Benefits with XPhone Connect for Business Central
- No time-consuming data searches
- No manual entry of phone numbers and addresses
- Required applications open automatically
- Data is transferred automatically
Supported versions
- Microsoft Dynamics 365 Business Central Cloud
- Microsoft Dynamics 365 Business Central on-premises
- Microsoft Dynamics NAV
